Reading Bar Hotel

"Clean good hotel good stay "

"Very large resort. Room was decent size but bathroom was on smaller side for 4 star hotel. Lady at front desk said shed show us our room and proceeded by making a pen mark on map. Last 4 star walked us to the room. We had to ask best place to park for our room, wasnt told to us. Drove around the building to see construction on half the parking lot. When we left during the day couldnt find parking spot near our entrance. Wasnt a bad place but for the four star rating and price, there wasnt much help to us at all. Think staff could have more interaction with guests making them feel like they were at abgreat resort "

"Hidden gem. Very quiet and accommodating."

"Very friendly and attentive staff. Close to shopping and restaurants! "

"Shops were very close, it was very clean… "

"On February 27th, Friday, after I got into my room at the Stardust #212 and discovered the A/C produced only hot air (super hot). Maintenance couldn’t fix it and took the A/C unit off the window. Didn’t offer me a different room. So, I slept with a hole on the wall and cold winter wind. I called on Saturday to explain the situation and asked for a different room but the service desk told me I’ll have to pay $50 for an up charge fee. So, I asked for the maintenance to repair it and see if they can fix it. I went to dinner with a group of people then came back and the A/C is still produced super hot air with a very bad odor. I went to the front desk and explained what happened to the manager on duty. She was shocked and offered me a different room at #510. Then, she asked for the photos of the A/C unit and the opening on the wall to outside. She said she will send them to upper management. Nothing further after that and no discount was offered to me. A very cold winter casino experience. Worst of my hotel stays for sure."

"Yes"

"Yes the room was spotless and the staff were very helpful and courteous. "

"Loved having the bar open late after the show we went to!"