I hated the room. I have no idea why they put us in a handicap room, but it was terribly laid out and extremely uncomfortable. Their "free" internet was the worst I've ever had the misfortune of using: inconsistent, dropping constantly, often couldn't get on at all; I couldn't even get my email on my laptop, much less watch a movie. Staff just shrugged and told me "it worked for them." The advertised TV was two, static-filled basic network channels. Breakfast was OK, no better and no worse than I would have expected from a place like this; staff was not especially helpful, and it was clear that my having to ask how to work the specialty handicap shower made me an inconvenience, but at least they weren't outright rude and pretended to be friendly. I go to Rochester 2-4 times a year, but I certainly won't be coming back to this hotel.