盧旺達海灘酒店

「Overall, this was a beautiful, relaxing place to stay. Staff was very friendly and helpful. My one complaint was communication before my arrival. I emailed and would wait for a few days and needed to send a message via WhatsApp for a response. I had arranged a market tour and cooking class weeks on advance, but it felt like those running the cooking class were not prepared for the start time.」

「房间不大。门禁系统老是有问题，来回跑前台跑了好几次。早餐厅的服务特别好。」

「Top class hotel! Beautiful rooms. The hotel staff were so kind. Airport shuttle a big plus for me. 24 hour room service with an extensive menu is impressive. I only spent one night there. A/C works too. My only gripe」

「Uniquely close in walking distance to convention center and Kigali heights shopping center. Clean and spacious rooms. Professional friendly stuff. Fun restaurant offing delicious local and international food options. Breakfast buffet provides many options.」

「We made a booking for 2 rooms and paid for them 6 months ago. When we arrived at the hotel at 7pm on the day of our booking, we were told by the receptionist that the hotel was overbooked and got transferred to another hotel. The hotel didn't bother to inform us in advance of the change in our booking and thus ruined the unique experience we wanted to give to our foreign guests. They were certainly not impressed by Rwiza's unilateral decision to change a confirmed booking.」