10/10 Excellent
Alejandra
31 Jan 2026
Alejandra
Stayed 3 nights in Jan 2026
Hotel Zetta San Francisco
4.0 star property
Urban excitement meets modern comfort in downtown San Francisco, where guests can enjoy billiards, arcade games, or explore vibrant Union Square just steps away
Choose dates to view prices
Photo gallery for Hotel Zetta San Francisco
Hotel Zetta, in the heart of San Francisco, offers two American cuisine restaurants with happy hour specials. Travelers love the 24-hour gym, arcade/game room, and dry cleaning services. Guests consistently praise the helpful staff and prime location.
VIP Access
Reviews
8.88.8 out of 10
Excellent
Popular amenities
- Pet-friendly
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Breakfast available
The current price is HK$1,069
HK$1,069
HK$1,580 total
includes taxes & fees
5 Apr - 6 Apr
VIP Access
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- Save 15% or more on select VIP Access properties when you reach Silver tier or above
- Experience top-rated quality and exceptional service
- Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available
Room options
Check availability for these dates
Available filters for rooms
Showing 11 of 11 rooms
View all photos for Deluxe Room, 2 Double Beds
Deluxe Room, 2 Double Beds
8.08.0 out of 10
Very good
6 reviews
(6 reviews)
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
- 300 sq ft
- Sleeps 4
- 2 Double Beds
View all photos for Room, 1 King Bed
Room, 1 King Bed
8.68.6 out of 10
Excellent
26 reviews
(26 reviews)
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
- 250 sq ft
- Sleeps 2
- 1 King Bed
View all photos for Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
7.87.8 out of 10
Good
9 reviews
(9 reviews)
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
- 300 sq ft
- Sleeps 2
- 1 King Bed
View all photos for Deluxe Room, 2 Queen Beds
Deluxe Room, 2 Queen Beds
9.69.6 out of 10
Exceptional
5 reviews
(5 reviews)
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
- 300 sq ft
- Sleeps 4
- 2 Queen Beds
View all photos for Premium Room, 1 King Bed, Mobility Accessible (Roll-in Shower)
Premium Room, 1 King Bed, Mobility Accessible (Roll-in Shower)
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
- 365 sq ft
- Sleeps 4
- 1 King Bed
View all photos for Premier Room, 1 King Bed
Premier Room, 1 King Bed
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
- 365 sq ft
- Sleeps 2
- 1 King Bed
View all photos for Room, 1 King Bed, Hearing Accessible (Mobility/Hearing Accessible)
Room, 1 King Bed, Hearing Accessible (Mobility/Hearing Accessible)
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
- 248 sq ft
- Sleeps 2
- 1 King Bed
View all photos for Room, 1 King Bed (Well and Away)
Room, 1 King Bed (Well and Away)
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
- 250 sq ft
- Sleeps 2
- 1 King Bed
View all photos for Suite, Multiple Beds (Zetta)
Suite, Multiple Beds (Zetta)
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout curtains
- 800 sq ft
- Sleeps 4
- 1 Double Sofa Bed and 1 King Bed
View all photos for Room, 2 Double Beds, Mobility Accessible (Roll-in Shower)
Room, 2 Double Beds, Mobility Accessible (Roll-in Shower)
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
- 300 sq ft
- Sleeps 4
- 2 Double Beds
View all photos for Deluxe Room, 1 King Bed, Mobility Accessible (Roll-in Shower)
Deluxe Room, 1 King Bed, Mobility Accessible (Roll-in Shower)
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
- 300 sq ft
- Sleeps 2
- 1 King Bed
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About the area
Located in Downtown San Francisco, a neighbourhood in San Francisco, Hotel Zetta San Francisco is in the entertainment district and near a metro station. Ferry Building and Golden Gate Bridge are notable landmarks, and the area's natural beauty can be seen at Golden Gate Park and San Francisco Bay. Looking to enjoy an event or a game? See what's going on at Oracle Park or Chase Center. Visit our San Francisco travel guide
55 5th St, San Francisco, CA, 94103
What's nearby
Moscone Convention Center6 min walk - 0.6 km
Union Square8 min walk - 0.7 km
San Francisco Museum of Modern Art8 min walk - 0.7 km- Westfield San Francisco Centre1 min walk - 0.1 km
- Warfield Theatre6 min walk - 0.6 km
Getting around
- Market St & 5th St Stop2 min walk
- San Francisco Station18 min walk
- San Francisco International Airport (SFO)25 min drive
Restaurants
- The Melt4 min walk
- Panda Express2 min walk
- Shake Shack4 min walk
- Soma Restaurant & Bar1 min walk
- 54 Mint2 min walk
About this property
Hotel Zetta San Francisco
Upscale hotel near Moscone Convention Center
Located close to Union Square and San Francisco Museum of Modern Art, Hotel Zetta San Francisco provides an arcade/games room, dry cleaning/laundry services and 2 bars. Make sure that you enjoy dinner and light fare, along with American cuisine and happy hour at the two on-site restaurants. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with a gym and a conference centre.
You'll also find perks such as:
- Breakfast (surcharge), valet parking (surcharge) and express check-out
- Multilingual staff, concierge services and a banquet hall
- A front desk safe, luggage storage and a water dispenser
- Guest reviews speak highly of the helpful staff and location
Room features
All 116 rooms offer comforts, such as premium bedding and laptop-compatible safes, as well as thoughtful touches, such as air conditioning and bathrobes. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
- Hypo-allergenic bedding, pillowtop mattresses and down duvets
- Bathrooms with designer toiletries and showers
- 46-inch HDTVs with premium channels
- Free infant beds, daily housekeeping and desks
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 50+ Mbps
- Available in some public areas: Free WiFi
Parking and transport
- Valet parking on site (USD 65 per night; includes in/out privileges)
- Limited on-site valet parking
Food and drink
- Weekday breakfast to-go available 7:00 AM to 10:00 AM for a fee: USD 10 to 30 per person
- 2 bars/lounges
- 2 restaurants
Restaurants on site
- S and R Lounge
- The Cavalier
Things to do
- Arcade/game room
- Billiards/pool table
- Gym
Family friendly
- Arcade/game room
- In-room cot
- Rollaway/extra bed (surcharge)
Conveniences
- 24-hour front desk
- Luggage storage
- Safe at front desk
- Water dispenser
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
Business services
- 4 meeting rooms
- Conference centre
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Lift
- Wheelchair accessible (may have limitations)
More
- 1 building
- 6 floors
- Banquet hall
- Built in 2012
- Smoke-free property
Room amenities
Bedroom
- Blackout drapes
- Down comforter
- Free cot
- Hypo-allergenic bedding
- Pillowtop mattress
- Premium bedding
- Rollaway/extra bed (surcharge)
Bathroom
- Designer toiletries
- Dressing gowns
- Hair dryer
- Private bathroom
- Shower
- Slippers
- Towels provided
Entertainment
- 46-inch LCD TV with premium satellite channels
Food and drink
- Room service
More
- Air conditioning (climate-controlled)
- Connecting rooms available
- Desk
- Iron/ironing board
- Laptop-compatible safe
- Phone
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 2:00 AM
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 25.0 per night.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Destination fee: USD 41.19 per accommodation, per night.
We have included all charges provided to us by the property.
Optional extras
- Fee for to-go breakfast: approximately USD 10 to 30 per person
- Valet parking fee: USD 65 per night (in/out privileges)
- Pet fee: USD 75 per accommodation (varies based on length of stay)
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Hotel Zetta San Francisco
Hotel Zetta
Zetta San Francisco
Hotel Milano San Francisco
Zetta Francisco Francisco
Hotel Zetta San Francisco Hotel
Hotel Zetta San Francisco San Francisco
Hotel Zetta San Francisco Hotel San Francisco
Hotel Zetta San Francisco a Viceroy Urban Retreat
Frequently asked questions
Is Hotel Zetta San Francisco pet-friendly?
Yes, cats and dogs are allowed at this property. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.
How much does it cost to stay at Hotel Zetta San Francisco?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Zetta San Francisco on 5 Apr 2026 start from HK$1,069, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Hotel Zetta San Francisco?
Valet parking is available for USD 65 per night.
What time is check-in at Hotel Zetta San Francisco?
Check-in start time: 3 PM; check-in end time: 2:00 AM.
What time is check-out at Hotel Zetta San Francisco?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Where is Hotel Zetta San Francisco located?
Located in Downtown San Francisco, this hotel is within a 10-minute walk of Westfield San Francisco Centre, San Francisco Museum of Modern Art and Union Square. Moscone Convention Center and Oracle Park are also within 1 mile (2 km). Market St & 5th St Stop and Powell St. Station are within a 5-minute walk.
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Reviews
Hotel Zetta San Francisco Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.6
Location
9.2
Staff & service
9.0
Property conditions & facilities
Rating 10 - Excellent. 629 out of 1001 reviews
10 - Excellent
629
Rating 8 - Good. 223 out of 1001 reviews
8 - Good
223
Rating 6 - Okay. 75 out of 1001 reviews
6 - Okay
75
Rating 4 - Poor. 44 out of 1001 reviews
4 - Poor
44
Rating 2 - Terrible. 30 out of 1001 reviews
2 - Terrible
30
Reviews
8/10 Good
Melissa
18 Jan 2026
Liked: Cleanliness, amenities
Room was great and staff was friendly. The only thing I missed was coffee in the room.
Melissa
Stayed 1 night in Jan 2026
8/10 Good
Lalo
3 Jan 2026
Great room
Lalo
Stayed 1 night in Dec 2025
10/10 Excellent
charlotte
17 Sept 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, very secure and the rooms were well sized.
charlotte
Stayed 3 nights in Sep 2025
10/10 Excellent
Mark
30 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities
My room was huge and very clean and nicely appointed. Didn't like the marshmallow mattress but others probably would. Staff is very nice. Location can be very dead and maybe a bit unpleasant at night. Loved that I could beam my phone to the TV (especially since there were no movie channels). The one way they could improve is by having a vending machine on the property (maybe with hipster/healthy snacks). If you arrive after 8,there is no food at the hotel or anywhere nearby. You'd have to walk up to Union Square (thru a sketchy area).
Mark
Stayed 4 nights in Jan 2026
10/10 Excellent
Muhammad
8 Sept 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the location
Muhammad
Stayed 5 nights in Sep 2025
10/10 Excellent
Benjamin
24 Oct 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quirky decor, friendly staff, central air conditioning, quiet rooms, cute bathroom with walk-in shower, comfy bed, really nice gym. One of the best hotels in SF!
Only thing missing from the room was a microwave, but the front staff reheated food for me.
Benjamin
Stayed 4 nights in Oct 2025
10/10 Excellent
Maritza
8 Sept 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great space
Spacious and very nice place. Great lobby area and service was great by all staff.
Maritza
Stayed 3 nights in Aug 2025
10/10 Excellent
Julie
26 May 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Beautiful hotel, super clean, great location, friendly, helpful staff.
Julie
Stayed 2 nights in May 2025
8/10 Good
Gregory
29 Jul 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at Zetta, the staff are polite and professional.
Gregory
Stayed 4 nights in Jul 2025
10/10 Excellent
Vivian
27 Jun 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 night stay
Wonderful stay! Near transportation and restaurants.
Located in the downtown area.
The bed was comfortable and we slept well.
Vivian
Stayed 3 nights in Jun 2025
10/10 Excellent
Kristen
11 Jan 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff and comfortable stay
Kristen
Stayed 2 nights in Jan 2025
10/10 Excellent
Helene
1 Nov 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location
Helene
Stayed 1 night in Oct 2024
10/10 Excellent
Cynthia
12 Jul 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay
After an unpleasant check in our experience improved and went smoothly. Our room was nice and spacious. My kids enjoyed the Nintendo Switch in the room and the games in the lobby. The hotel is also located close to all the tourists attractions.
Cynthia
Stayed 2 nights in Jul 2025
10/10 Excellent
John
31 Jul 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in a great location
John
Stayed 1 night in Jul 2024
10/10 Excellent
William
3 Jul 2025
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice, the only complaint is the water pressure in the shower. Bed was comfortable. Location is convenient.
William
Stayed 2 nights in Jun 2025
10/10 Excellent
Danaly
16 Sept 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel was a hidden gem. pool table in the lobby and a little cafe area. you go the second floor and there’s a PHOTOBOOTH you do have to pay but it’s so worth it. and they have an arcade as well. it’s lovey. the only thing i didn’t like was it felt like our room ac would stop working.
Danaly
Stayed 1 night in Sep 2025
8/10 Good
Florian
16 May 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located right off Market Street close to the cable car, tramway and train station. Rooms and especially the bathrooms are spacious, everything is clean and modern.
Florian
Stayed 3 nights in May 2025
10/10 Excellent
Peggy
3 Jul 2025
Liked: Cleanliness, amenities, property conditions & facilities
Bed was super comfortable. Room was clean. Great nights sleep, didnt hear any kind of noise
Peggy
Stayed 2 nights in Jun 2025
10/10 Excellent
Hala
21 Jun 2025
Liked: Cleanliness, amenities, property conditions & facilities
Staff Amazing!! Amenities The Best! We went 30ppl for a Graduation at the Dental school. And the Kids Had the best time!!! The activity Room was the Best!!!! The rooms were large and Beautiful! Def recommend this Hotel!!!!
Hala
Stayed 3 nights in Jun 2025
10/10 Excellent
Andrew
15 Jul 2025
Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Nice spacious rooms. Friendly and prompt staff.
Great spot and access to trans and walk to most places. Stay right on market street and you’re good. Just avoid lower tenderloin as it gets a little rough.
Other than that awesome. Would definitely stay again. Grab a muni ticket and ride all around town on most busses and trains.
Andrew
Stayed 5 nights in Jul 2025
10/10 Excellent
Adan
7 Aug 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to all the restaurants and shops.
Adan
Stayed 3 nights in Aug 2024
8/10 Good
Bryce
25 Jun 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location, nice staff
Bryce
Stayed 4 nights in Jun 2024
10/10 Excellent
Jeffrey
9 Apr 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot, will stay again.
Great spot to stay, really loved the overall vibe of the place from the lobby to the rooms. Staff I encountered was friendly, although not terribly informed on the area and available places to eat etc but very nice.
Jeffrey
Stayed 1 night in Apr 2025
8/10 Good
Juan
25 Apr 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice. Service was great.
Nothing negative.
Juan
Stayed 2 nights in Apr 2025