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Palace Hotel, a Luxury Collection Hotel, San Francisco

Photo gallery for Palace Hotel, a Luxury Collection Hotel, San Francisco

2 restaurants, breakfast, lunch, dinner served; Californian cuisine
Indoor pool
Exterior
Frette Italian sheets, premium bedding, in-room safe, desk
2 restaurants, breakfast, lunch, dinner served; Californian cuisine

Overview of Palace Hotel, a Luxury Collection Hotel, San Francisco

Palace Hotel, a Luxury Collection Hotel, San Francisco

5.0 star property
8.8 out of 10 Excellent
8.8/10 Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
2 New Montgomery St, San Francisco, CA, 94105

Explore the area

  • Popular LocationMoscone Convention Center8 min walk
  • Popular LocationOracle Park19 min walk
  • Popular LocationSan Francisco Bay19 min walk
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)21 min drive

Room options

About this area

San Francisco

Near a metro station, Palace Hotel, a Luxury Collection Hotel, San Francisco is in Downtown San Francisco, a neighbourhood in San Francisco with good shopping. Alcatraz Island and Golden Gate Bridge are notable landmarks, and the area's natural beauty can be seen at San Francisco Bay and Presidio of San Francisco. Looking to enjoy an event or a game? See what's going on at Oracle Park or Chase Center. Take the opportunity to explore the area for water adventures such as sailing and other activities like golfing. Guests love the hotel's central location.

What's nearby

  • San Francisco Museum of Modern Art - 4 min walk
  • Union Square - 8 min walk
  • Moscone Convention Center - 8 min walk
  • Oracle Park - 19 min walk
  • San Francisco Bay - 19 min walk

Getting around

  • Market St & New Montgomery St Stop - 1 min walk
  • San Francisco Station - 2 min drive
  • San Francisco International Airport (SFO) - 21 min drive

Restaurants

  • McDonald's - 1 min walk
  • Ghirardelli Ice Cream & Chocolate Shop - 1 min walk
  • Uno Dos Tacos - 1 min walk
  • Garden Court - 1 min walk
  • House of Shields - 1 min walk

About this property

Palace Hotel, a Luxury Collection Hotel, San Francisco

5-star historic hotel near Oracle Park
Located close to Moscone Convention Center, Palace Hotel, a Luxury Collection Hotel, San Francisco provides shopping on site, a cafe and dry cleaning/laundry services. Enjoy Californian cuisine and more at the two on-site restaurants. Stay connected with free WiFi in public areas, with a speed of 25+ Mbps, and guests can find other amenities, such as 2 bars and a gym.
You'll also find perks such as:
  • An indoor pool
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • An electric car charging station, express check-out and concierge services
  • Free newspapers, a banquet hall and luggage storage
  • Guest reviews give top marks for the central location
Room features
All 556 rooms include comforts, such as premium bedding and laptop-compatible safes, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Frette Italian sheets and free cots/infant beds
  • Bathrooms with designer toiletries and hairdryers
  • 48-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, recycling and daily housekeeping

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per 24-hour period), Wired Internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (USD 72 per day; includes in/out privileges)
  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–10:30 AM on weekends: USD 49 for adults and USD 25 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Garden Court
  • Pied Piper
  • GC2GO

Things to do

  • Fitness centre
  • Indoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference centre (53000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Assistive listening devices available
  • Braille signage
  • Doorbell and phone notification
  • Lift
  • Grab bar near toilet
  • Handrails in stairwells
  • In-room accessibility (selected rooms)
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Roll-in shower (selected rooms)
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 48-inch flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Slippers

Similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room (up to 40 lb per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 49 for adults and from USD 25 for children
  • Fee for in-room wireless Internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 72 per day (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property prohibits parties, group celebrations or gatherings in guestrooms and suites. Guests may host parties in a private function room or restaurant.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palace Hotel Luxury Collection Hotel San Francisco
Palace Hotel Luxury Collection Hotel
Palace Luxury Collection San Francisco
Palace Hotel, a Luxury Collection Hotel, San Francisco Hotel

Frequently asked questions

Does Palace Hotel, a Luxury Collection Hotel, San Francisco have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Palace Hotel, a Luxury Collection Hotel, San Francisco?

As of 4 Jun 2023, prices found for a 1-night stay for 2 adults at Palace Hotel, a Luxury Collection Hotel, San Francisco on 17 Jun 2023 start from HK$1,834.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palace Hotel, a Luxury Collection Hotel, San Francisco pet-friendly?

Yes, this property allows dogs (limit 1 per room) with a maximum weight of up to 40 lb per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Palace Hotel, a Luxury Collection Hotel, San Francisco?

Valet parking is available for USD 72 per day.

What time is check-in at Palace Hotel, a Luxury Collection Hotel, San Francisco?

Check-in is from 4 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Palace Hotel, a Luxury Collection Hotel, San Francisco?

Checkout is at noon.

Where is Palace Hotel, a Luxury Collection Hotel, San Francisco located?

Located in Downtown San Francisco, this luxury hotel is within a 10-minute walk of Palace Hotel and Moscone Convention Center. Oracle Park and Pier 39 are also within 2 miles (3 km). Market St & New Montgomery St Stop and Montgomery St. Station are within a 2-minute walk.

Reviews

8.8

Excellent

Rating 10 - Excellent. 664 out of 1002 reviews" "
" "10 - Excellent 66%
Rating 8 - Good. 196 out of 1002 reviews" "
" "8 - Good 20%
Rating 6 - Okay. 70 out of 1002 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 37 out of 1002 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 35 out of 1002 reviews" "
" "2 - Terrible 3%

9.4/10

Cleanliness

8.9/10

Staff & service

8.7/10

Amenities

9.1/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

6/10 Okay

Bahareh

Wasn’t good enough for a luxury hotel . Just hotel lobby was luxury nothing else
Stayed 2 nights in May 2023

10/10 Excellent

Abner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2023

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

JONATHAN, Napa

Liked: Cleanliness, staff & service, property conditions & facilities
upscale property in downtown San Francisco; exceptionally good service!
Stayed 1 night in May 2023

10/10 Excellent

Elly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

gabor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice central and luxury hotel.
Stayed 2 nights in May 2023

10/10 Excellent

Rosana

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The
Stayed 1 night in May 2023