8/10 Good
Virginia
30 May 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Virginia
Stayed 2 nights in May 2023
Choose dates to view prices
Palace Hotel, a Luxury Collection Hotel, San Francisco
Photo gallery for Palace Hotel, a Luxury Collection Hotel, San Francisco
Overview of Palace Hotel, a Luxury Collection Hotel, San Francisco
Palace Hotel, a Luxury Collection Hotel, San Francisco
8.8 out of 10 Excellent
8.8/10 Excellent
Popular amenities
- Pool
- Pet-friendly
- Free WiFi
- Restaurant
- Air conditioning
- Gym
2 New Montgomery St, San Francisco, CA, 94105
Explore the area
- Moscone Convention Center8 min walk
- Oracle Park19 min walk
- San Francisco Bay19 min walk
- San Francisco, CA (SFO-San Francisco Intl.)21 min drive
Room options
About this area
San Francisco
Near a metro station, Palace Hotel, a Luxury Collection Hotel, San Francisco is in Downtown San Francisco, a neighbourhood in San Francisco with good shopping. Alcatraz Island and Golden Gate Bridge are notable landmarks, and the area's natural beauty can be seen at San Francisco Bay and Presidio of San Francisco. Looking to enjoy an event or a game? See what's going on at Oracle Park or Chase Center. Take the opportunity to explore the area for water adventures such as sailing and other activities like golfing. Guests love the hotel's central location.
What's nearby
- San Francisco Museum of Modern Art - 4 min walk
- Union Square - 8 min walk
- Moscone Convention Center - 8 min walk
- Oracle Park - 19 min walk
- San Francisco Bay - 19 min walk
Getting around
Restaurants
- McDonald's - 1 min walk
- Ghirardelli Ice Cream & Chocolate Shop - 1 min walk
- Uno Dos Tacos - 1 min walk
- Garden Court - 1 min walk
- House of Shields - 1 min walk
About this property
Palace Hotel, a Luxury Collection Hotel, San Francisco
Awards and affiliations
The property is a member of Historic Hotels of America.
Languages
Chinese (Cantonese), Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Ecolab (third-party expert - Global)
Check-in
Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: WiFi (USD 14.95 per 24-hour period), Wired Internet (surcharge)
- In-room WiFi speed: 25+ Mbps
- Available in some public areas: Free WiFi and wired Internet
Parking and public transport
- Valet parking on site (USD 72 per day; includes in/out privileges)
- Electric car charging station on site
- Height restrictions apply for on-site parking
- Limo/town car service
Food and drink
- Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–10:30 AM on weekends: USD 49 for adults and USD 25 for children
- 2 restaurants and 1 coffee shop/cafe
- 2 bars/lounges
- Room service available
- Coffee/tea in a common area
Restaurants on site
- Garden Court
- Pied Piper
- GC2GO
Things to do
- Fitness centre
- Indoor pool
- Shopping
Family friendly
- Free cots/infant beds
- Indoor pool
- Snack bar/deli
Conveniences
- Banquet hall
- Lift
- Free newspapers in reception
- Front-desk safe
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Wedding services
Business services
- Business centre
- Conference centre (53000 square feet of space)
- Meeting rooms
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (selected rooms)
- Assistive listening devices available
- Braille signage
- Doorbell and phone notification
- Lift
- Grab bar near toilet
- Handrails in stairwells
- In-room accessibility (selected rooms)
- Low-height door lock
- Low-height plug sockets in bathroom
- Low-height view port in door
- Phone accessibility kit
- Roll-in shower (selected rooms)
- Step-free path to entrance
- Valet for wheelchair-equipped vehicle
- Visual fire alarm
- Well-lit path to entrance
- Wheelchair-accessible business centre
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness centre
- Wheelchair-accessible lounge
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to lift
- Wheelchair-accessible pool
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-width doorways
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Frette Italian sheets
- Free cots/infant beds
- Premium bedding
Bathroom
- Dressing gowns
- Designer toiletries
- Hairdryer
- Private bathroom
- Shampoo
- Soap
- Toilet paper
- Towels
- Toothbrush and toothpaste (on request)
Entertainment
- 48-inch flat-screen TV
- Satellite channels
Food and drink
- Free bottled water
More
- Connecting rooms available
- Desk
- Free local calls
- Free newspapers (weekdays)
- Iron/ironing board
- Laptop-compatible safe
- Laptop-friendly workspace
- Phone
- Recycling
- Slippers
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Policies
Check-in
Check-in from 4 PM - midnight
Late check-in subject to availability
Express check-in available
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room (up to 40 lb per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
- Fee for buffet breakfast: from approximately USD 49 for adults and from USD 25 for children
- Fee for in-room wireless Internet: USD 14.95 per 24-hour period (rates may vary)
- Fee for in-room wired Internet: USD 14.95 per 24-hour period (rates may vary)
- Valet parking fee: USD 72 per day (in/out privileges)
- Pet fee: USD 150 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property prohibits parties, group celebrations or gatherings in guestrooms and suites. Guests may host parties in a private function room or restaurant.
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Palace Hotel Luxury Collection Hotel San Francisco
Palace Hotel Luxury Collection Hotel
Palace Luxury Collection San Francisco
Palace Hotel, a Luxury Collection Hotel, San Francisco Hotel
Frequently asked questions
Palace Hotel, a Luxury Collection Hotel, San Francisco Reviews
Reviews
8.8
Excellent
9.4/10
Cleanliness
8.9/10
Staff & service
8.7/10
Amenities
9.1/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Okay
Bahareh
29 May 2023
Bahareh
Stayed 2 nights in May 2023
10/10 Excellent
Abner
29 May 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Abner
Stayed 2 nights in May 2023
10/10 Excellent
Eduardo
28 May 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Eduardo
Stayed 1 night in May 2023
10/10 Excellent
Joanna
28 May 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Joanna
Stayed 1 night in May 2023
10/10 Excellent
JONATHAN, Napa
28 May 2023
Liked: Cleanliness, staff & service, property conditions & facilities
JONATHAN
Stayed 1 night in May 2023
10/10 Excellent
Elly
28 May 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Elly
Stayed 1 night in May 2023
10/10 Excellent
gabor
Business traveller
26 May 2023
Liked: Cleanliness, staff & service, property conditions & facilities
gabor
Stayed 2 nights in May 2023
10/10 Excellent
Rosana
17 May 2023
Liked: Staff & service, property conditions & facilities
Rosana
Stayed 2 nights in May 2023
10/10 Excellent
Jennifer
9 May 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Jennifer
Stayed 1 night in May 2023
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