Naples San Gregorio Armeno Church Hotels

"I thought I would write this review as all the others seemed strangely off the mark. This hotel is pretty terrible. Reception was ok but upon arrival immediately started trying to upsell to better rooms and early check in which wasn’t pleasant as you are paying a lot for the rooms already. I would class this as a 3stsr hotel, location is very sketchy particularly at night. People loitering the square, police and army everywhere. The hotel is literally 10mins from the train station drop which sounds good but then you need to factor in the Neapolitan driving. Car horns all night every 10seconds, doesn’t stop. Then you are woken up at 8am by cleaners shouting down the halls continuously, banging and moving furniture like it is police raid. The rooms are shocking things coming off the walls, safe doesn’t work, bed like sleeping on a steel plate. We ordered a queen bed and was literally two beds pushed together with a gap. Sheet situation on beds diabolical. Two sheets and a small duvet not inside each other but on top. So when you get into bed the whole thing falls apart. Gym not worth looking at. The photos are very misleading of the quality of this hotel. Don’t get conned look elsewhere. "

"Friendly and helpful staff and great rooftop to take pics or have a drink "

"The room itself was great but no natural light. The stairs up to the room were old worn neglected. Breakfast good"

"You need to know this is a second floor walk up, if you have luggage it’s a long trip. Gulia was helpful with bringing it up. Gulia was very helpful with booking ride to the airport and info about where to eat. Communication was very good, they rechecked on our arrival. I found the bed and pillows comfortable. "

"Perfect location. Friendly and helpful staff. Rooms very clean. Quiet despite central location. Breakfast was very good - lots to choose from. Only downside was that our aircon wasn’t working which would be a problem in warmer months. "

"Clean room, good breakfast. However, the hotel seems to be a bit outdated. "

"Very nice staff Nice rooftop Nice location Nice room and comfortable bed In the fitness room there was only running- and step maschines. "

"It was great experience to stay. Property was clean and staff were friendly and helpful. The basic breakfast was more than you need to start the day. Location is perfect with lots of restaurants around the corners. "

"A really disappointing hotel. Despite booking a superior room, I was placed in annex room on the fourth floor which looked nothing like those publicised on the hotels.com website. The room was noisy due to being in the roof with wallpaper coming off the walls. Communal areas were also soulless and the general area surrounding the hotel was not pleasant. The hotel was so bad that an early check out and refund was attempted, however, the hotel refused. In summary, I would not recommend and suggest significant due diligence."