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Arena Hotel

2.5 star property

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Close to SAP Center at San Jose and San Jose McEnery Convention Center, Arena Hotel provides amenities such as laundry facilities. Stay connected with free in-room WiFi.

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping

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About this property

Arena Hotel

  • Hotel near SAP Center at San Jose
  • Close to San Jose McEnery Convention Center, Arena Hotel provides amenities such as laundry facilities. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free self-parking
    • A lift, a computer station and smoke-free property
    • Free newspapers, a 24-hour front desk and luggage storage
  • Room features
  • All 89 rooms have comforts such as air conditioning, in addition to amenities such as free WiFi.
  • Extra amenities include:
    • Bathrooms with eco-friendly toiletries and hairdryers
    • Flat-screen TVs with cable channels
    • Fridges, microwaves and coffee/tea makers

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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in fee: USD 50

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Friday and Saturday:
  • Restaurant
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Early check-in fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Arena Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Arena Hotel?

Self-parking is free at this property.

What time is check-in at Arena Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime. Early check-in is available for a fee of USD 50 (subject to availability).

What time is check-out at Arena Hotel?

Checkout is at 11 AM.

Where is Arena Hotel located?

Located in Garden Alameda, this hotel is within a 10-minute walk of Silicon Valley and SAP Center at San Jose. Santana Row Shopping Center is 2.7 mi (4.3 km) away. San Jose Diridon Tram Stop is 6 minutes by foot and San Fernando Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.0

6.0

Cleanliness

5.6

Amenities

6.4

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 213 out of 1000 reviews
Rating 8 - Good. 185 out of 1000 reviews
Rating 6 - Okay. 202 out of 1000 reviews
Rating 4 - Poor. 170 out of 1000 reviews
Rating 2 - Terrible. 230 out of 1000 reviews

Reviews

Verified

8/10 Good

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice- I usually stay here when I am in town
Verified

8/10 Good

Simona

Liked: Cleanliness, staff & service, amenities
I’ve stayed here many times before it’s a convenient location I love the hot tub
Verified

10/10 Excellent

Meagan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the large spacious room and how easy it was to check in and out.
Verified

8/10 Good

Abhaykumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfort stay
Stayed 14 nights in Aug 2022
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best priced and centrally located, and it was clean and renovated. I would recommend it and stay here again.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

robert

Liked: Staff & service, amenities, property conditions & facilities
EVERYTHING WAS PERFECT AND THE STAFF WAS VERY FRIENDLY&RESPECTFUL.
Stayed 1 night in Dec 2022
Verified

8/10 Good

SHUMIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place closed to Whole Food market and the train station.
Stayed 1 night in Aug 2022
Verified

8/10 Good

Zuly

Liked: Cleanliness
A decent spot if you’re planning to be out and about.
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a perfect location to go to the stadium! We loved it!
Stayed 1 night in Oct 2022
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place
Stayed 2 nights in Aug 2022
Verified

6/10 Okay

Joe

Easy location to downtown and freeway access
Stayed 2 nights in Nov 2022
Verified

8/10 Good

SOOWHAN

Cheap, conveniently located nearby Dridon station
Stayed 3 nights in Oct 2022
Verified

4/10 Poor

Frances

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Nice large parking lot
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Looks great rooms
Verified

10/10 Excellent

Jennifer

Liked: Staff & service
A serene and peaceful luxury hotel near all area attractions that meet all needs for tourists and locals alike; i.e. museums, concert venues, eateries, historical buildings, shops, etc.) Highly recommended (voncrrts, hes, sjopping, museums, eat
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was superbly clean.
Stayed 1 night in Jan 2023
Verified

6/10 Okay

Korina

Liked: Property conditions & facilities, room comfort
Overall stay was okay. Reserved a king bed
Stayed 1 night in Sep 2022
Verified

2/10 Terrible

Denise

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel deserves to be renovated and better managed.
Stayed 3 nights in Sep 2022
Verified

8/10 Good

Jasmin

Liked: Staff & service, amenities, property conditions & facilities
Stayed here for an event happening near by and overall nice place to stay, if you're into walking it was kinda close to downtown but with an Uber it was 5 min away, the tub could of been cleaned better. Stayed there by myself and I felt safe, there is a whole foods right around the corner so that was nice. I would definitely stay there again.
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

renjith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value for Money

Clean spacious rooms, great location. I give extra credit to the cleaning crew of this hotel. They do an amazing job.
Stayed 2 nights in Dec 2022
Verified

2/10 Terrible

Andrea

My reservation was canceled so I found lodgings elsewhere
Stayed 5 nights in Mar 2023
Verified

6/10 Okay

Gisela

Liked: Cleanliness, staff & service
Very close to the SAP arena. Hotel is old style.
Stayed 1 night in Nov 2022
Verified

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near train station
Stayed 1 night in Oct 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can't expect more for the location...

Very friendly staff. From parking to checkin, getting card key, to the room in less than 10 minutes. Very reasonable price for the location, the room, the service. Will definitely come back again.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very comfortable and we stay here every time we go see a Sharks game! Thankyou!
Stayed 1 night in Jan 2023