Thank you for your message. We did enjoy our time in WaterColor, but we want to share some serious concerns about the condition of the house on arrival, especially since we followed up during our stay and never received a response.After the final inspection, we were told someone would contact us. We also called the number provided to report problems and never heard back from anyone.The issues we encountered included: • Bunk room: A half-eaten piece of pizza, crumbs, and a spoon on the top bunk. Something pink was spilled across the comforter on the bottom bunk, which made us question whether the linens had been changed at all. • Kitchen: The dishes on the open shelves were coated in dust, so we had to wash them before use. • Master shower: The drain was clogged with previous guests’ hair, causing water to pool nearly to the edge of the shower. We had to clear it ourselves. • Back porch: Melted chocolate, food, and popsicle sticks were left on the floor.Cleaning dishes, laundering bedding, and clearing drains are not how anyone expects to spend a vacation, particularly given the detailed email we received on how the home should be left when we depart. We’d expect the same standard to be met before guests arrive.But the most troubling part of this experience was not the condition of the home. It was that when we reached out for help, no one responded. We were promised a follow-up after the final inspection and received none. We called the nu