「The room was clean and tidy, the bed comfortable and the shower was brilliant. Super quality fluffy towels in the en suite along with hand soaps, shower gel and shampoo made the stay extremely pleasant. The room we had was on the top floor, which must have been a later addition as the lift only goes to the floor below. The choice of breakfast items is good but the hot items were at best luke warm by the time we went into the dining room at 08.30. I would suggest getting breakfast early while it...
「Very friendly staff, clean and tidy. Good atmosphere. Would definitely recommend this hotel. Probably the best one we have stayed in in Scarborough and we have stayed in quite a few! Unfortunately unable to access the restaurant for dinner as fully booked, but breakfast was delicious and well presented. Will definitely return.」
「Staff are really great and friendly! The room we stayed is near the alley which is noisy during the night that we couldn’t sleep well. And the pillows are flat that are not comfortable. 」
「We’ve had a lovely stay with Raincliffe. Very welcoming hosts, happy to chat and share useful information. We had a really comfortable stay in a lovely room, with a much needed fan!
Excellent coffee and breakfast. Would highly recommend. We booked a concert at the Open Air Theatre and walked there and back. Thank you for hosting, we had a great weekend.」
「I genuinely think this hotel is just basic. For the price you would expect more better looking interior, freshness/cleanliness or service. It’s got no parking on site contrary to what they put up except street parking. The stench of old rug mixed with moisture welcomes you upon entrance, hallway small. Staff just about okay, breakfast; basic stuff you can get from any bnb setting. The only positive was the size of the room. Again we chose that cos of our family size. Sorry, it’s a no from me....
「We stayed in room 314 and our room was spotless apart from window not staying open.
Spa was good although jacuzzi broke on 2 days which was disappointing.
Breakfast was nice although a little cold and tea/coffee machine not working but we asked for tea in a pot which came straight away
Enjoyed our stay apart from seagulls early morning squawking」
「The wood frame on the windows was rotted. The beds were not properly cleaned and the bedding was in poor repair. I asked about the disabled status and they told me it was good The disabled entrance was around the back, through 2 hard to move fire doors, along long corridors in a lift then another long corridor and fire doors and in another lift. The first room offered was too small for my wheelchair. The second was as described above. I asked for half board, but I found on arrival that all...