OWNERS WOULD NOT HEAT THE POOL ENOUGH TO ACTUALLY USE IT. They claimed it was within the acceptable guidelines, but a quick internet search showed that the guidelines vary by 10 degrees, and that is the difference between useable and too cold to swim in. Especially for children. Also, most of the bath towels were a bit too old to be in an expensive rental home.
Otherwise, the house was nice, it was clean, the amenities were nice, and the games were fun for the kids.
If you are NOT interested in the pool, this was a great house with a central location between Gatlinburg and Pigeon Forge.