Kempinski Hotels & Resorts Shanghai hotels

"Excellent service "

"Excellent service and facilities "

"The staffs are very, very friendly and making the guests felt comfortable and welcome."

"The room was clean, large and comfortable. Front desk staff were very helpful and assisted me with locating a post office to mail a parcel. Checking and checkout were both efficient. "

"excellent place to stay for business or pleasure"

"带着父母来上海玩，酒店位置优越，离南京步行街就几分钟走路就到。酒店客服人员很友好，因老人游玩步行街，退房给延迟到1点，给了老人更多时间走回酒店，推荐这家酒店。"

"Amazing "

"Most importantly kudos to the staff who went above and beyond to make my stay comfortable "

"Excellent service from the front desk and concierge. Hotel is beautifully decorated and furnished. Stepping into the hotel feels like transporting you back to the old Shanghai days."