Kimpton Hotels Shanghai hotels

"Had an excellent stay there,"

"Everything "

"Very clean. Grace at front desk was very friendly "

"Rooms arrangements was unacceptable. Reservations was made for 2 rooms but was assigned to 21 & 12 floors which required a different access cards. Such arrangements created significant inconvenience for my elderly parents who needs assistance. This set up made it difficult to support them and caused unnecessary stress for our stay. Your staff gave reasons as too many tour groups over weekend that made reservations 2 months in advance. My reservation was made 3 months in advance. "

"Good breakfast selection but same type of food every day "

"Great location"

"This property does not supply cots but advertised there are baby cots available. Got told by staff to have baby sleep in the middle Unfortunately baby fell onto the ground Please do not advertise baby cots available on your site and not have it Just a feedback for other travellers"

"Excellent location. Rooms are spacious and clean"

"Location for lay over"