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"Stayed one night. Long queue at the reception and waited 20min to check-in. Staffs were super great and friendly. Room was clean and tidy and public bath was good and clean too. Come back to stay for sure."

"Cannot recommend this place enough. Wish we stayed more than 1 night! free ice cream vending machine and lovely onsens that switch between men and women each day that are both gorgeous. Come here to relax, go on beautiful hikes and appreciate life. Plus the breakfast and dinner buffets were incredible with things like unlimited ikura, crab and streak! 119237272/10 "

"Good hotel for the value. "

"My room was clean, comfortable and very spacious! I loved the rainfall shower and auto opening toilet in the bathroom. The staff at check-in were super friendly and very attentive, I loved getting my luggage delivered to my stateroom! The location of this hotel was excellent, it was very close to a subway station and extremely walkable to the Osanbashi Cruiser Terminal and attractions like China Town and Yamashita Park. There's a convenience store nearby which was very convient for snacks and beverages. Getting here from Tokyo was very easy on the train and I would stay here again if I cruised from Yokohama!"

"Nice and clean rooms with firm beds. Excellent breakfast included. Had a good stay with family before heading into Hakone the next morning. "

"Very convenient location, quiet, clean, large and comfortable room. Daily housekeeping. Very good value for money. "

"Their service was very good"

"Beautiful, comfortable room and fantastic dining service. We were extremely happy with our river view room, and used our private onsen multiple times. The thermal spring spa was also a real delight. "

"The hotel room is spacious with a sofa, long work table with TV."