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"Well planned room, excellent service, great amenities and fantastic location. "

"Shuttle service to the train station. Kawaguch lake is within 10 mins of walk from the hotel. Nice roof with view of Fujisan. "

"It was very traditional and rooms were spacious. Onsen was great and rooftop viewing and foot spa was a noce touch. Breakfast Buffet was fantastic. Staff were helpful and kind."

"Very charming hotel with amazing views of Fuji and the lake! The staff was amazing and helpful and many were able to speak English. Very unique experience-definitely recommend!"

"Clean with everything promised "

"Great experience! Absolutely worth going to! Beautiful atmosphere, gardens, amenities, it felt like a scene from a movie, loved it all. For sure stay for a minimum of 2 days to really enjoy what they have to offer "

"Great view"

"We are satisfied with the size of the upgraded room. Our favorite part of the stay is the express bus service. It is free and has many attractive destinations for selection."

"Really amazing and restful stay. We stayed for three nights and felt very refreshed after the stay, having experienced the delicious food offered and enjoyable activities (we did the early morning canoeing, aerial stretching and rented a bike to cycle around the lake). This hotel is not for people squirmish about bugs or those looking for extreme lux. This hotel is for people seeking lush greenery, great views, and taking time to detach and relax. "