Relais & Chateaux Shuzenji hotels

"It’s just a really great experience staying at this hotel. They have thought of a lot of little extras from free ice cream at the reception. Welcome drinks. Someone takes you to your room and shows you around. The gardens are beautiful. The buffet was delicious. And the Onsen room was.fantastic. "

"The private onsen and the mt Fuji view was unbelievable! Right by a bus stop and a convenience store right across the street. Very spacious, 10/10 would highly recommend "

"The amenities and rooms were very clean, staff were all very friendly and helpful. The overall ambience gave a traditional Japanese vibe but with a modern touch."

"A beautiful hotel in Hakone overviewing the lake. Great variety for the breakfast & dinner buffet. "

"Onsen was excellent and food is great. The staff were so welcoming and friendly and spoke English well. The massages offered are also a great find and great for couples. It was super convenient, as they come straight to your room. They offer taxi drop off to Odawara station so just ask. "

"great staff, great room, showers are a shared space"

"Amazing place by the lake with excellent views. Room was a good size with a sofa and a balcony overlooking the lake. Very peaceful, near the two gondolas and Hakone Shrine."

"Great view of Mt Fuji from Onsen."

"Best hotel in the area"