Sobetsu Sobetsujohokanai Hotels

"Best onsen hotel in Noboribetsu. Some parts of the hotel is a bit dated but clean. Buffet has a good range of options. Good range of shops, restaurants and entertainment inside the hotel. Location is easily accessible by car and bus. Hotel is situated 2 minutes walk from Jigokudani Valley"

"Great location and hot spring baths. Breakfast and dinners were wonderful and had a great view of the lake"

"Excelente vista y habitaciones "

"Had the best stay! Will be back!"

"Everything was fabulous"

"Super view! "

"The onsen was the best I’ve ever been in. The outdoor “wood spas” with about 10 different minerals and essential oils was absolutely fantastic. My only gripe is that the half board meals are identical day to day. I only stayed 2 days, so I’m not sure how frequently the food items change. I will say the selection is giant. Because I’m used to places that change the food options daily.. I tried to eat through the whole buffet on the first day, trying little bits of everything. Had I realized it didn’t change, I would have just had larger portions of some items and tried other stuff the next day. "

"This seasoned hotel turned out very satisfying to me. Though at one end of the beach park, it boasts a great view, with access to spacious beach front. Just as the picture of its exterior onsen spa shows, you can see the mountain at the far end of the lake. Also the check-in time is not as restrictive as some online review complained (before 6pm) so more flexible for a busy travel schedule. The staff is courteous and responsive to guests' need when they observe it. The only challenge for guests is, lack of Japanese language skills may restrict their communication with the staff. But this creates a real motivation for repeating guests to pick up some common tourist Japanese. And another possible annoyance is the residue smoke smell, if you are really sensitive which I am luckily not. So in short, I would love to stay in this hotel in my next visit to Lake Toya."

"Lovely staff and a quaint little place, but at the time of booking I didn’t realise it was one shared toilet down very narrow stairs, which isn’t great in the middle of the night. Of course this isn’t the fault of the hotel, just be aware of this when booking. "