Busan Songwonji Reservoir Hotels

"The service at this hotel is exceptional — easily the best I’ve experienced. I had a migraine and asked about early check-in. They let me know the room would be ready by 2pm, and while I was waiting in the lobby, a staff member came to find me before 2pm to let me know I could check in, which I really appreciated. There is also a staff member in the lobby who greets guests and helped bring my luggage to the room while explaining the in-room services. I used the luggage storage service twice, and every staff member I encountered was consistently attentive and professional. Cleanliness was top notch. Everything in the room was well organized, including the information sheets. While the hotel itself isn’t particularly modern, it is very well maintained. You can tell they take pride in upkeep — even the public washrooms in the lobby were spotless. Overall, the level of care and service here really stands out. "

"The room was great, very clean. Service was exceptional"

"Good location. Clean rooms. Lovely staff. Close to subway and sights."

"Room was lovely, very cosy & clean, staff were very helpful and there is a lovely rooftop too with great views, only 5 min walk to the metro super convenient spot "

"Great room with walk in shower, bidet seat and long vanity bench. Shower is nice and hot with choice of shower heads. Shampoo etc nice quality. Good space in room with opening windows as well as air conditioner. Plenty of charging points. Long bench and plenty of space for bags. Breakfast very good with omelette station. Very close to subway station. Small super market very close. No restaurants very close but 15 minutes walk or quick uber ride away. "

"인터넷이 끊기면 안되는 상황이어서 와이파이 말고 랜선을 연결 하니 인터넷 연결이 되지 않아 안내데스크에 이야기했지만 조치가 취해지지 않았다."

"The best self-service hotel I’ve stayed in. The apartment was well insulated and came with really strong floor heaters (that we had to turn down). Toiletries are high quality, there was cable TV and a massive fridge. Kitchen was fully equipped and the entire property was really clean. Really appreciate the self-serve luggage storage as well!"

"They just need to clean the mould from the shower base "

"Staff was welcoming but not very helpful with information and recommendations. Rooms were clean and comfortable."