Beijing South Luogu Lane Hotels

"Staff cleaner floor 3 staff at desk ,staff in breakfast room all friendynand guidelines as well as competent"

"Property and rooms were very dated and in urgent need of refurbishment. However the location is excellent, food and bfast buffet is very good and the staff are above and beyond. Extremely helpful and always ready to help. I lost my earpods in the hotel and they were able to get it delivered to my local contact in Beijing on the same day that I contacted them. The staff at the shop too is very good - my children enjoyed many hours of bottle painting there. "

"Nice and clean with free laundry "

"The location is very convenient for food and Didi transportation"

"Service is superb - comparable to Bvlgari and better than four season / park Hyatt… etc"

"I was very upset about the gym situation. Each time I went to the gym it was closed. I stayed for 4 nights and continuously had to ask about the health club and each time there was an issue as to why it wasn’t open. Also, the pictures do not do justice to the health club. There is no free weight area. Just 2 treadmills and an Olympical. Secondly, my bathroom faucet in the shower was coming apart even after I noticed that the cocking job was done poorly. The room was spacious but our AC was not working properly. The room always felt humid and warm even at max AC power. The windows also do not open. Maybe we just got a bad room but I was very disappointed given the decent reviews. The house keeping staff was fantastic. The best part of my stay was the woman assigned to our room. She was polite, always made sure we had water and kept our room neat. Location wise, it was okay. There are food options close to the hotel and it’s about 10 minute walk to the subway station. "

"We didn’t actually stay here due to the plumbing issue so they put us in their sister hotel nearby. They were very helpful in making sure that we were satisfied. They were still our first contact. Our room in the sister hotel had slow drain and Smokey smell due to someone smoking in the fire scape. They managed to move us right away and even put us in a bigger room. Overall the management was very accommodating to our needs and they even threw a free breakfast for our 5 night stay. Location is near a subway station and there are a lot of local restaurants nearby. "

"Great location! Close to station and wangfujing shopping area. Very clean, and good view from our window, great size room too ! The only downside was, need more staff that speak better English! The only people that speak good English was the reception. Breakfast was good for me but there’s no English breakfast for my British husband. Big bed but a bit too hard for us, and aircon need to be colder."

"Sumptuous breakfast buffet, courteous, helpful, responsive staff, immaculately, clean room, and excellent location. This is the best hotel I have ever stayed in!"