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Stanwell Hotel by Mercure

4.0 star property

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Stanwell Hotel by Mercure

Bar (on property)
BBQ/picnic Area
Front of property
In-room safe, desk, iron/ironing board, rollaway beds
Banquet hall
Reviews
8.6

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast available
  • Parking included
  • Free WiFiFree WiFiFree WiFi
  • Restaurant
  • BarBarBar

Check out the area

Map
171 Town Lane, Stanwell, Staines, England, TW19 7PW
  • Popular LocationThorpe Park12 min drive
  • AirportLondon (LHR-Heathrow)13 min drive
  • Popular LocationWindsor Castle13 min drive
  • Popular LocationLEGOLAND® Windsor16 min drive
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Room options

View all photos for Executive Room, 1 King Bed, Balcony

In-room safe, desk, iron/ironing board, rollaway beds

Executive Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Single Bed

In-room safe, desk, iron/ironing board, rollaway beds

Room, 1 Single Bed

Highlights

Air conditioning
TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Satellite channels
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, rollaway beds

Double Room, 1 Double Bed

Highlights

Air conditioning
TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

Similar properties

Travellers like the restaurant here

Lobby lounge

Thistle London Heathrow Terminal 5

Heathrow Villages
Free WiFi
Restaurant
Air conditioning
Breakfast available
7.8 out of 10, Good, (1570)
The price is HK$555
HK$666 total
includes taxes & fees
26 May - 27 May
Thistle London Heathrow Terminal 5

About the area

Staines

What's nearby

  • Thorpe Park - 12 min drive
  • Windsor Castle - 13 min drive
  • Twickenham Stadium - 15 min drive
  • Windsor Racecourse - 15 min drive
  • LEGOLAND® Windsor - 16 min drive

Restaurants

  • Giraffe - Heathrow - 6 min drive
  • Gordon Ramsay Plane Food - 6 min drive
  • Pret a Manger - 7 min drive
  • Wagamama - 7 min drive
  • Starbucks - 9 min drive

About this property

Stanwell Hotel by Mercure

You'll also enjoy perks such as:
  • Free self-parking
  • Full breakfast (surcharge), a lift and a TV in reception
  • Free newspapers, smoke-free property and a front desk safe
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and hairdryers
  • TVs with satellite channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

Arabic, Czech, Dutch, English, Filipino, Hungarian, Polish, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Zamoras Restaurant
  • Atrium Lounge Bar

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff

Business services

  • Conference space (646 square feet)
  • Meeting rooms - 3

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Couples dining
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Stanwell Hotel Staines
Stanwell Hotel
Stanwell Staines
Travelrest London Heathrow Stanwell
Stanwell Heathrow Hotel Staines
Stanwell Heathrow Hotel
Stanwell Heathrow Staines
Stanwell Heathrow
The Stanwell Hotel
The Stanwell Heathrow
Stanwell By Mercure Staines
Stanwell Hotel by Mercure Hotel
Stanwell Hotel by Mercure Staines
Stanwell Hotel by Mercure Hotel Staines

Frequently asked questions

How much is parking at Stanwell Hotel by Mercure?

Self-parking is free at this property.

Stanwell Hotel by Mercure Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 448 out of 959 reviews" "
Rating 8 - Good. 379 out of 959 reviews" "
Rating 6 - Okay. 84 out of 959 reviews" "
Rating 4 - Poor. 27 out of 959 reviews" "
Rating 2 - Terrible. 21 out of 959 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Graham

Travelled with partner
Disliked: Cleanliness, staff & service
This could be a nice hotel but staff aren't very welcoming or knowledgeable. Filthy mattress covering, curtains in restaurant at breakfast all stained and dirty, 40 minute wait after ordering breakfast just not good enough
Stayed 2 nights in Apr 2022

2/10 Terrible

Robert

I did not stay there. It was closed and I had to find a different hote.
Stayed 2 nights in May 2022

2/10 Terrible

Joan

Disliked: Staff & service
Safety of travellers not a concern for this hotel
I arrived and got told I hadn’t paid. So after spending 15 minutes proving I had paid all they said was ‘the company haven’t sent the details across’ so I didn’t get my 20% off food/drink either. The room was basic but thought it would be ok for the night - I was wrong. I had a drunk person with 2 other people trying to enter my room, scaring me so much that I was petrified. The reception had given them a key to get into my room - no health and safety considerations given to single female travellers staying with them. I tried calling the reception number and there was no answer so I sent them an email to which I got a very poor reply - I was literally shaking and they did nothing to make sure I was safe. I will be taking this further when I return to the country. Then after not sleeping because I was worried someone else would come into the room, I checked out to be told I had to pay a bar bill - seriously! I ate in the restaurant, paid by cash (with receipt) and then went to the room - look at the drunk who the hotel gave access to my room - I’m not paying for someone else’s mistake - the gentleman on reception made me feel like I was lying too which wasn’t a pleasant experience. I don’t think I would ever stay there again and would not recommend it to anyone after the way I was treated
Stayed 1 night in Apr 2022

2/10 Terrible

Jeanette

I have not stayed here..
Stayed 2 nights in Apr 2022

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
*
Stayed 1 night in Apr 2022

10/10 Excellent

sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Liam

Stayed 2 nights in Apr 2022

10/10 Excellent

Lisa

Stayed 1 night in Apr 2022

10/10 Excellent

M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, great hotel and team.
Great hotel, easy to find. Staff are all very polite. Rooms seem good and clean. Overall, I'd definitely stay again. Room and meal prices were ok. Breakfast prices are a bit excessive.
Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022