Palo Alto Stanford Shopping Center Hotels

"The property itself is nice, but there were a few issues that affected our stay. The walls are quite thin, and the hotel is loud. Because the property hosts events like wedding receptions and conferences, there were many people walking the halls late at night and early in the morning, and we could hear every single word. The room above us had a crying baby, and the lack of sound insulation made it feel as though the noise was coming from inside our own room. We also had a disappointing experience at the pool area. It was quite chilly, and the heaters and fire pits were out of propane. Since our kids were excited to swim, we asked staff if the heaters could be turned on. We were told they would take care of it, so we ordered food and planned to enjoy the patio restaurant by the pool. However, after 20 minutes, nothing had been done. We asked again and were told maintenance was on the way, though the staff member seemed irritated. After waiting an additional 30 minutes with no update, we followed up once more and were met with further annoyance. By the time maintenance finally arrived, our kids had already gotten out of the pool, and we ended up taking our meals to-go because we were too cold to stay. It was disappointing, especially since we had planned a girls’ weekend and booked multiple rooms specifically to enjoy the pool, outdoor patio, and restaurant. Unfortunately, we weren’t able to fully use those amenities due to the lack of functioning heaters. "

"Very nice spot to be in the Menlo Park area. Breakfast is varied and the pool is a nice to have after a long day to unwind. It has a pool table, a ping. pong table, and you can use some of their bikes to get around the neighbourhood. Would stay here again!"

"So very peaceful and relatively easy access to Stanford. I used public transit and campus transport more than ride share services. The room was clean, spacious and modernized. I even loved the scent of the soaps and lotions and air fresheners. 100% smoke free. "

"We stayed for a friend's wedding at the hotel. All of the staff from valet, check-in, housekeeping, and the reception servers were great. The room was better than the pictures online made it look. It was spacious, comfortable, quiet, and clean. We live close enough that it would have been doable to drive home after the wedding reception, but I'm glad we decided to stay. We slept soundly and enjoyed a nice breakfast in bed before returning to normal life. If there's another event that brings me to this part of The Bay, I wouldn't hesitate to stay again. "

"It was a clean room, and all the staff were kind!"

"Nobu is the best hotel I’ve experienced in the Bay Area and is my go to for work travel."

"Lovely, cozy, terrific local vibe and easy walkable access to main street shops and restaurants."

"Very welcoming staff. Always pleasant and helpful."

"Clean room. Location was a little further away from campus than I thought. Rooms are all outside. They do offer free breakfast in the am which isn’t bad. They have hot items including eggs, potatoes, bacon & sausage. Waffle machine. A few drink options. Not bad at all. My bed was just softer than I like so I didn’t sleep as well. Overall decent place to stay. "