Stockbridge Family Hotel

"This was very convenient to the airport with a shuttle. Room was clean but rooms are tired looking and can use updating along with the hallways. The best part of the stay was the staff. Young man when checked in was a little overwhelmed but very polite, friendly and helpful. There was a young woman who went out of her way to flag down the shuttle at 5am that we are very grateful for."

"The single room I booked was roomy. The bed was large and very comfortable. Check in and out was a breeze with very personable employees. The waitress/bartender, Cynthia Mouzon, was very helpful, not only with the food and drink, but also with questions I had about the hotel and the airport shuttle. I thoroughly enjoyed my stay on March 23, 2026."

"Very good 😊 "

"Uncomfortable room. No clothing storage. Bed was low and night stand only on one side. Air heating and cooling not functioning properly. Phone call for service answered by AI then transferred to phone that no one answers. Check in took about an hour and desk agent was unfriendly. Only 1 office chair to sit on in the room. Very LOW END experience "

"The hotel was full, so parkibg was hard to find. There was trash everywhere - food trash in the halls, by the elevators, etc. The hallways smelled like marijuana and we had issues with the hot water in our room - and the front desk response was that they would send maintenance in half an hour or more. Overall, not at all what I am used to for this hotel chain. "

"Always a great experience "

"Don’t know. Spent night and left for airport 0500"

"My stay was terrible. "

"Solid job. Room was smaller than anticipated, but wasn't an issue. Tv placement could have been better, but that's my worst "complaint" if I had to have one."