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Lakeshore Hotel Suao

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Outdoor pool, open 7 AM to 10 PM, pool loungers, lifeguards on site
Outdoor pool, open 7 AM to 10 PM, pool loungers, lifeguards on site
Outdoor pool, open 7 AM to 10 PM, pool loungers, lifeguards on site
1 bedroom, premium bedding, down duvets, minibar

Overview of Lakeshore Hotel Suao

VIP Access

Lakeshore Hotel Suao

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
No. 38, Zhongzheng Rd, Suao, Yilan County

Explore the area

  • Popular LocationSuao Cold Springs8 min walk
  • Popular LocationBaimi Wooden Clogs Museum3 min drive
  • Popular LocationWu Wei River Bird Reserve3 min drive

Choose dates to view prices

About this area

Suao

Located in Suao, Lakeshore Hotel Suao is on the waterfront. National Center for Traditional Arts and Maopu City Ancient Ruins are local landmarks, and the area's natural beauty can be seen at Plum Lake and Taipingshan National Forest Recreation Area. Wu Wei River Bird Reserve and Bambi Land are also worth visiting. Guests love the hotel's quiet location.
Visit our Suao travel guideOpens in a new window
Map

What's nearby

  • Suao Cold Springs - 8 min walk
  • Baimi Wooden Clogs Museum - 3 min drive
  • Nanfangao Nantian Temple - 3 min drive
  • Wu Wei River Bird Reserve - 3 min drive
  • Tofu Cape - 4 min drive

Getting around

  • Suao Station - 6 min walk

Restaurants

  • Where to eat
  • JHAO CÍNG RESTAURANT – Open daily. Reservations required.

About this property

Lakeshore Hotel Suao

Riverside hotel with restaurant and outdoor pool
A restaurant, an outdoor pool and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, concierge services and dry cleaning. All 187 rooms boast spring water baths, and offer free WiFi and LCD TVs. Other amenities available to guests include free wired Internet, fridges and minibars. Change of towels is available on request
Lakeshore Hotel Suao offers 187 forms of accommodation with minibars and complimentary bottles of water. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include a separate bath and shower with a rainfall showerhead, spring water baths, slippers and toilets with an electronic bidet.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and free toiletries. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: TWD 528 for adults and TWD 220 for children
  • 1 restaurant

Things to do

  • Fitness centre
  • Lifeguards on site
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Japanese

Business services

  • A meeting room

Outdoors

  • Lifeguards on site
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible path to lift
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down duvet
  • Premium bedding

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Spring water bathtub
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch LCD TV
  • TV channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Slippers

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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The property’s pool is closed from 7 AM to 3 PM on the first Wednesday of March and September.
Guests may be subject to health screenings for COVID-19 at the property.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: TWD 528 for adults and TWD 220 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 10 PM
One child aged 5 years old or younger stays free per registered adult when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Lakeshore Suao
Lakeshore Hotel Suao Suao
Lakeshore Hotel Suao Hotel
Lakeshore Hotel Suao Hotel Suao

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 808 out of 1233 reviews
5 - Excellent 66%
Rating 4 - Good. 342 out of 1233 reviews
4 - Good 28%
Rating 3 - Okay. 59 out of 1233 reviews
3 - Okay 5%
Rating 2 - Poor. 20 out of 1233 reviews
2 - Poor 2%
Rating 1 - Terrible. 4 out of 1233 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All you need is there. Great COVID-19 Protocols.
Very good customer service. Great food. Very good COVID-19 protocols. The location is walking distance to the main market street. Wonderful view. Nice wifi, very clean. The hot and cold springs inside the room is so convenient. Whole family love it! Highly Recommend!
Stayed 2 nights in Jun 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bathroom and buffet.
Stayed 2 nights in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy stay at Lakeshore Su-ao
Jess was amazing and welcoming at the front desk. Room was lovely and clean. Only suggestion would be to serve afternoon tea with a choice of coffee and cake. Lovely hotel and pool, breakfast and would return.
Stayed 2 nights in Apr 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property, but around the hotel has nothing, hotel don’t sell alcohol drinks
Stayed 1 night in Mar 2021