Topeka Subterra Castle Hotels

"The Staff didn't seem to know exactly what to do."

"Yes and it was great "

"Rating: 4/5 Stars (Recommended) I recently stayed here and would definitely return. The hotel is in a fantastic area—there are a couple of ponds nearby with a great walking trail and benches that made for a perfect spot to enjoy a snack outdoors. The Room & Amenities: The rooms appear to be in the process of being updated and were very clean. Sleep & Comfort: The beds were good, and the temperature control in the room worked well. Features: I appreciated the fridge, coffee maker, and the use of full-size shampoos and soaps. Note: There was no microwave in the room. Shower: My only minor issue was the water temperature fluctuating between hot and cold, though it wasn't a major deal-breaker. Facilities & Service: There was construction happening in the lobby during my stay, but it didn't hinder anything or impact the experience. They were a little "sketchy" at times and didn't always feel consistent, but we continued to use them. The morning meal was good and a nice inclusion. Staff Responsiveness: This is a pet-friendly hotel. We did have a dog barking on our floor for a while, but once we texted our concern to the staff, they addressed it immediately and the barking stopped. Value: The cost was decent, especially considering how expensive everything is these days. Overall, a great stay in a wonderful location!"

"The room was very nice and clean. The staff was helpful and the breakfast was good."

"It was all great! Hot tub was perfect too!"

"Staff was very friendly and professional. The property itself was older and smelled.musty. Also the lighting was not good. The rooms were dark, We checked out early. Plus, since we used the gift card, I received for my 30th work anniversary, we could not get a refund. Needless to say I was disappointed."

"The room was clean but had wear and tear. The toilet handle had to be held down to fully flush. The walls and ceiling had a lot of dings and dents! We were in room 104 on the ground floor and could hear the people above us. The breakfast was hot and okay. However, the attendant did not keep it fully stocked. Several items had run out an hour after breakfast had started. I will say there was a variety of breakfast foods. The bed was very comfortable and the A/C worked great! We would stay there again but not in room 104."

"The bed was very comfortable. The room as well. Bathroom very clean and efficient. Breakfast was decent. Good coffee machines. Could have had a carton or half and half dispenser instead of just Coffee Mate. We would stay again. "

"We had no hot water at our sink. The shower barely worked. The place looks like it is literally falling apart. I would never stay here again. "