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“We booked to stay from Friday the 22nd until Sunday the 24th. However, we had to leave a night early due to unsuitability of the provided fridge for the room. We have an 8 month old and when booking did discuss needing a fridge for expressed milk feeding which they said was fine for a £30 refundable deposit. However, upon arrival the fridge was a make up fridge which only reduces the temperature by 20 degrees of the room ambient temperature which sadly was not suitable due to the room being……

“A happy stay in very pleasant surroundings. Thank you”

“Great service”

“Fantastic stay in the lodge cabins external to the main hotel. Very friendly staff. Quiet restful night’s sleep. Had fab breakfast and lovely evening meal at the hotel. Highly recommend staying here.”

“个人非常喜欢这里，风景美丽，装修典雅、舒适。室内游泳池和SPA池重新对外开放，适合自己或与家人度假放松之用。满意！”

“I think a lot of people has reviewed on this. But I can only said air conditioning system issue need to be fix. Otherwise it is hard for other customer wants to stay. It is summer time and the air conditioning system not work. All you got is a fan will only have little help. Can you imagine stay in the room with 27C? And there is not compensation. Charging almost 100 pound per night, and it is the sleep environment we got.”

“Warm and efficient service! Second to none!”

“Very pleasant location. Very friendly and helpful staff. Only minus was that none of the electric chargers were working. But we would definitely return”

“Lovely hotel and grounds with excellent restaurant and great service.”

“It wasn’t made clear when I booked that there was a wedding on. So none of the amenities were available. Literally just the room. No air-conditioning. No coffee available downstairs in the morning either about 10.30am?? Don’t recommend.”

“有電梯,市中心,交通方便”

“Convenient location. Stunning bathroom (with shower only) and plenty of toiletries. The TV signal kept getting interrupted. No aircon, only a fan. Noise travelled through from function being held below our room. Old furniture. A fridge in the room would have been nice. Free parking if signed in at Reception. Overall not a bad hotel.”

“Great location. Super clean room with a comfortable bed. Great water meadow walks. Highly recommended.”

“Very clean room, staff were very friendly and helpful. Lovely drinks and amazing food.”

“I have stayed in the hotel for several time and always enjoy it. A great hotel if you want to visit the city. I never try to dinner but the breakfast is superb. Also a nice bar which provides great selection of drinks”

“Free canapés before dinner! Quality and design of the compact room. Friendliness of all staff. Great breakfast-quality ingredients and options.”

“Great stay all round”