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Oakwood Hotel & Residence Surabaya

5.0 star property
Luxury hotel with free valet parking and fitness centre

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Oakwood Hotel & Residence Surabaya

Photo gallery for Oakwood Hotel & Residence Surabaya

Coffee/tea maker, electric kettle, paper towels
Indoor pool, open 6 AM to 9 PM, pool loungers
Front of property – evening/night
Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds
Lobby lounge

Overview of Oakwood Hotel & Residence Surabaya

Reviews
9.8

Exceptional

Popular amenities

  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Jl.Raya Kertajaya Indah No.79 Manyar, Surabaya, 60116
  • Popular LocationGalaxy Mall7 min walk
  • Popular LocationAirlangga University18 min walk
  • Popular LocationTunjungan Plaza7 min drive
  • AirportSurabaya (SUB-Juanda)15 min drive
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Room options

View all photos for Executive Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Executive Suite, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Down duvet
Tempur-Pedic bed
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom

Living area

Premier Suite, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Down duvet
Tempur-Pedic bed
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Deluxe Studio, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Down duvet
Tempur-Pedic bed
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Deluxe Studio

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Down duvet
Tempur-Pedic bed
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Deluxe Suite, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Down duvet
Tempur-Pedic bed
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Superior Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Down duvet
Tempur-Pedic bed
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Superior Twin Room

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Down duvet
Tempur-Pedic bed
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • Sleeps 3
  • 2 Single Beds

Similar properties

Walk to Tunjungan Plaza

Exterior

Four Points by Sheraton Surabaya, Tunjungan Plaza

Surabaya
Pool
Kids pool
Parking included
Free WiFi
9.4 out of 10, Exceptional, (241)
The price is HK$499
per night
26 May - 27 May
Four Points by Sheraton Surabaya, Tunjungan Plaza

About the area

Surabaya

Located in Surabaya, Oakwood Hotel & Residence Surabaya is in the business district. Travellers who have shopping on the agenda can visit Tunjungan Plaza and Pakuwon Mall. Looking to enjoy an event or a game while in town? See what's happening at Lapangan Thor Stadium or Gelora 10 November Stadium.
Visit our Surabaya travel guideOpens in a new window

What's nearby

  • Galaxy Mall - 7 min walk
  • Airlangga University - 18 min walk
  • Surabaya Plaza Shopping Mall - 6 min drive
  • Grand City Surabaya - 6 min drive
  • Tunjungan Plaza - 7 min drive

Getting around

  • Margorejo Station - 9 min drive
  • Surabaya Pasar Turi Station - 10 min drive
  • Surabaya (SUB-Juanda) - 16 min drive

Restaurants

  • Restoran Sederhana Masakan Padang - 2 min walk
  • Boncafe - 10 min walk
  • Nona Manis Coffee And Eatery - 8 min walk
  • Bakmi GM - 10 min walk
  • Halo Surabaya - 4 min walk

About this property

Oakwood Hotel & Residence Surabaya

Luxury hotel in the business district
You can look forward to a corner/local shop, a hair salon and dry cleaning/laundry services at Oakwood Hotel & Residence Surabaya. The on-site restaurant, Spice, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.
Additional perks include:
  • Swimming pool with sunloungers
  • Free self-parking and valet parking
  • A round-trip airport shuttle (surcharge), an indoor pool and a computer station
  • A 24-hour front desk, wedding services and a lift
Room features
All 144 rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • Egyptian cotton sheets, Tempur-Pedic beds and down duvets
  • Bathrooms with designer toiletries and hairdryers
  • 42-inch Smart TVs with premium channels
  • Wardrobes/cupboards, tablet computers and electric kettles

Languages

English, Indonesian, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Spice
  • Deckside

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • Computer station
  • Meeting rooms - 4

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Tempur-Pedic bed

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch smart TV
  • TV channels
  • MP3 dock
  • Premium channels
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Paper towels

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 350000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: IDR 500000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 500000 (one-way), (from 4 to 12 years old)
  • Rollaway bed fee: IDR 350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 9 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Oakwood & Surabaya Surabaya
Oakwood Hotel Residence Surabaya
Oakwood Hotel & Residence Surabaya Hotel
Oakwood Hotel & Residence Surabaya Surabaya
Oakwood Hotel & Residence Surabaya Hotel Surabaya

Frequently asked questions

Does Oakwood Hotel & Residence Surabaya have a pool?

Yes, this property has an indoor pool. Pool access is from 6 AM to 9 PM.

How much does it cost to stay at Oakwood Hotel & Residence Surabaya?

As of 25 Apr 2024, prices found for a 1-night stay for 2 adults at Oakwood Hotel & Residence Surabaya on 1 May 2024 start from HK$408.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Oakwood Hotel & Residence Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Oakwood Hotel & Residence Surabaya?

Self-parking and valet parking are free at this property.

What time is check-in at Oakwood Hotel & Residence Surabaya?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Oakwood Hotel & Residence Surabaya?

Checkout is at noon.

Does Oakwood Hotel & Residence Surabaya provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 500000 per vehicle applies.

Where is Oakwood Hotel & Residence Surabaya located?

Situated in the business district, this luxury hotel is within a 15-minute walk of Galaxy Mall and Sepuluh November Institute of Technology. Airlangga University and Rumah Sakit Umum Daerah Dr. Soetomo are also within 3 miles (5 km).

Oakwood Hotel & Residence Surabaya Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 19 out of 22 reviews" "
Rating 8 - Good. 2 out of 22 reviews" "
Rating 6 - Okay. 1 out of 22 reviews" "
Rating 4 - Poor. 0 out of 22 reviews" "
Rating 2 - Terrible. 0 out of 22 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Curtis

Stayed 5 nights in Oct 2023

10/10 Excellent

Adeleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not far from Galaxy Mall .All the staff very nice and friendly.Definitely will be back staycation.
Stayed 3 nights in Jul 2023

10/10 Excellent

Eddy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Notch Customer Service
I stayed in this hotel back in February and it was an easy decision to decide to stay in this property again this time (for 10 days).
Stayed 9 nights in Jun 2023

10/10 Excellent

eric

Stayed 4 nights in Mar 2023

10/10 Excellent

Steve Win

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with great prices
Hotel was clean and comfortable. Spacious rooms
Stayed 3 nights in Dec 2022

10/10 Excellent

Ester

Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, good location, comfortable
In terms of location, cleanliness, comfort, worth value, all was great. Except for one thing that they might need to improve. So we did the very late check-in (around 11 pm). So we expected to check in asap. But the receptionist was only 1 person and he did a very very long talking on the phone. We waited more than 15min, and it's not because he ended the phone, it's us who asked him to pause it.
Stayed 1 night in Oct 2021

10/10 Excellent

henny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Good for stay
The best hotel for stay here, the staff and team very kind and helpfull ! Very recomended to stay here ..
Stayed 7 nights in Jun 2021

10/10 Excellent

Vincentius

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021