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Oakwood Hotel & Residence Surabaya

5.0 star property
Suburban hotel with fitness centre and 24-hour front desk

Choose dates to view prices

Photo gallery for Oakwood Hotel & Residence Surabaya

Coffee/tea maker, electric kettle, paper towels
Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds
Building design
Café
Lobby
Located in Surabaya's business district, Oakwood Hotel & Residence offers a luxurious retreat. Enjoy meals at Spice restaurant, then relax with a drink at the bar. The indoor pool with sun loungers and a well-equipped gym provide perfect relaxation spaces.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Gym
  • Parking included
  • Laundry
  • Housekeeping
The current price is HK$410
HK$499 total
includes taxes & fees
22 Sept - 23 Sept

Room options

Check availability for these dates

Tonight

Sep 9 - Sep 10
Check availability for tonight Sep 9 - Sep 10

Tomorrow

Sep 10 - Sep 11
Check availability for tomorrow Sep 10 - Sep 11
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Executive Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Executive Suite, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Premium bedding
Down duvet
Tempur-Pedic bed
Blackout curtains
Egyptian cotton bed sheets
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom

Living area

Premier Suite, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Premium bedding
Down duvet
Tempur-Pedic bed
Blackout curtains
Egyptian cotton bed sheets
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Deluxe Studio, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Premium bedding
Down duvet
Tempur-Pedic bed
Blackout curtains
Egyptian cotton bed sheets
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Deluxe Studio

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Premium bedding
Down duvet
Tempur-Pedic bed
Blackout curtains
Egyptian cotton bed sheets
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Deluxe Suite, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Premium bedding
Down duvet
Tempur-Pedic bed
Blackout curtains
Egyptian cotton bed sheets
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Premium bedding
Down duvet
Tempur-Pedic bed
Blackout curtains
Egyptian cotton bed sheets
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Premium bedding
Down duvet
Tempur-Pedic bed
Blackout curtains
Egyptian cotton bed sheets
  • Sleeps 3
  • 2 Twin Beds

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About the area

Map
Jl.Raya Kertajaya Indah No.79 Manyar, Surabaya, 60116

What's nearby

  • Galaxy Mall - 5 min walk - 0.4 km
  • Sepuluh November Institute of Technology - 14 min walk - 1.2 km
  • Airlangga University - 15 min walk - 1.3 km
  • Surabaya Plaza Shopping Mall - 5 min drive - 4.7 km
  • Tunjungan Plaza - 7 min drive - 6.7 km

Getting around

  • Margorejo Station - 9 min drive
  • Surabaya Pasar Turi Station - 10 min drive
  • Surabaya (SUB-Juanda) - 16 min drive

Restaurants

  • ‪Kultur Haus - ‬1 min walk
  • ‪Bakmi Gm - ‬8 min walk
  • ‪Kopi Kenangan B P Kertajaya Indah - ‬5 min walk
  • ‪Nona Manis Coffee And Eatery - ‬8 min walk
  • ‪Camden - ‬5 min walk

About this property

Oakwood Hotel & Residence Surabaya

Luxury hotel near Tunjungan Plaza
You can look forward to a corner/local shop, a hair salon and dry cleaning/laundry services at Oakwood Hotel & Residence Surabaya. The on-site restaurant, Spice, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.
Additional perks include:
  • An indoor pool, along with sunloungers
  • Free self-parking
  • A round-trip airport shuttle (surcharge), a computer station and a TV in reception
  • Concierge services, coffee/tea in reception and luggage storage
Room features
All 144 rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • Egyptian cotton sheets, Tempur-Pedic beds and down duvets
  • Bathrooms with designer toiletries and hairdryers
  • 42-inch Smart TVs with premium channels
  • Wardrobes/cupboards, tablet computers and electric kettles

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Deckside
  • Spice

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 4 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 30 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • MP3 dock
  • Tablet computer

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Paper towels

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 350000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: IDR 500000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 500000 (one-way), (from 4 to 12 years old)
  • Rollaway bed fee: IDR 350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 9 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Oakwood & Surabaya Surabaya
Oakwood Hotel Residence Surabaya
Oakwood Hotel & Residence Surabaya Hotel
Oakwood Hotel & Residence Surabaya Surabaya
Oakwood Hotel & Residence Surabaya Hotel Surabaya

Frequently asked questions

Does Oakwood Hotel & Residence Surabaya have a pool?

Yes, this property has an indoor pool. Pool access is from 6 AM to 9 PM.

How much does it cost to stay at Oakwood Hotel & Residence Surabaya?

As of 9 Sept 2025, prices found for a 1-night stay for 2 adults at Oakwood Hotel & Residence Surabaya on 22 Sept 2025 start from HK$410.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Oakwood Hotel & Residence Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Oakwood Hotel & Residence Surabaya?

Self-parking is free at this property.

What time is check-in at Oakwood Hotel & Residence Surabaya?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Oakwood Hotel & Residence Surabaya?

Checkout is at noon.

Does Oakwood Hotel & Residence Surabaya provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 500000 per vehicle applies.

Where is Oakwood Hotel & Residence Surabaya located?

Situated in the business district, this luxury hotel is within a 15-minute walk of Galaxy Mall and Sepuluh November Institute of Technology. Airlangga University and Rumah Sakit Umum Daerah Dr. Soetomo are also within 3 miles (5 km).

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Reviews

Oakwood Hotel & Residence Surabaya Reviews

9.8

Exceptional

9.6

Cleanliness

9.0

Location

9.6

Staff & service

9.4

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 33 out of 38 reviews
Rating 8 - Good. 3 out of 38 reviews
Rating 6 - Okay. 2 out of 38 reviews
Rating 4 - Poor. 0 out of 38 reviews
Rating 2 - Terrible. 0 out of 38 reviews

Reviews

10/10 Excellent

Phebe

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service. Rooms were spacious.
Stayed 4 nights in Jun 2025

10/10 Excellent

Yosep Erwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in Surabaya!
Stayed 9 nights in Jun 2024

10/10 Excellent

Adeleen

Liked: Cleanliness, staff & service, property conditions & facilities
Not far from Galaxy Mall .All the staff very nice and friendly.Definitely will be back staycation.
Stayed 3 nights in Jul 2023

10/10 Excellent

Steve Win

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with great prices

Hotel was clean and comfortable. Spacious rooms
Stayed 3 nights in Dec 2022

10/10 Excellent

Janice

Liked: Cleanliness, amenities, property conditions & facilities
Very big and clean room. The front desk is so nice to upgrade us to a 1-BR executive room. The service staff are all very friendly. It is also very convenient to get grab/gojek ride hailing service as it will alight you at the hotel’s own drop off area instead of along the roadside. They also have a 24hr restaurant at same building but I think it belongs to another accommodation. Highly recommended!
Stayed 4 nights in Jun 2025

10/10 Excellent

Eddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Notch Customer Service

I stayed in this hotel back in February and it was an easy decision to decide to stay in this property again this time (for 10 days).
Stayed 9 nights in Jun 2023

10/10 Excellent

Nur Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
received a free upgrade for our first time and that was so nice of the concierge. service was great as well and the room was really clean. will definitely be back
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sudah berkali-kali nginap disini
Stayed 2 nights in Mar 2025

10/10 Excellent

Keiji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Hsi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verbleef in executieve room, met compleet ingerichte keuken, magnetron, nespresso machine,vaatwasser, wasmachine, bestek, borden etc... Minpuntje was alleen het lawaai van motoren die 's nachts de straten als racebaan gebruiken.
Stayed 1 night in Oct 2024

10/10 Excellent

Sean

Stayed 2 nights in Aug 2024

10/10 Excellent

TOYOZO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
以前ジャカルタのオークウッドにも宿泊しました とても快適でスラバヤでも迷わず決めました 安心のホテルですね
Stayed 2 nights in Apr 2024

10/10 Excellent

Bambang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Curtis

Stayed 5 nights in Oct 2023

10/10 Excellent

chi wai

very good
Stayed 1 night in Jul 2023

8/10 Good

Chikako

Stayed 3 nights in Jul 2023

10/10 Excellent

eric

Stayed 4 nights in Mar 2023

10/10 Excellent

Ester

Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value, good location, comfortable

In terms of location, cleanliness, comfort, worth value, all was great. Except for one thing that they might need to improve. So we did the very late check-in (around 11 pm). So we expected to check in asap. But the receptionist was only 1 person and he did a very very long talking on the phone. We waited more than 15min, and it's not because he ended the phone, it's us who asked him to pause it.
Stayed 1 night in Oct 2021

10/10 Excellent

henny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Good for stay

The best hotel for stay here, the staff and team very kind and helpfull ! Very recomended to stay here ..
Stayed 7 nights in Jun 2021

10/10 Excellent

Vincentius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021