"Consistency of excellence in room cleanliness and room amenities. Excellent value in the BGC. CHECK in a bit slow. Front Office Manager should and must extend hand during check in time."
"Cynthea, the person who checked me in, is very helpful and responsive. The room was clean and in good condition when I checked in. But when I went out the next day and returned in the afternoon, the room was not cleaned even if I put up the “make up room” sign and there was a strong cigarette smell. Someone had obviously entered my room and smoked inside."