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Reviews of The Sun Hot Spring & Resort

5 out of 5
The Sun Hot Spring & Resort
No. 78, Guangsi Lane, Sec.2, Dongshan Rd, Beitun District, Taichung

Reviews

8.4

Very good

Rating 10 - Excellent. 48 out of 140 reviews" "
Rating 8 - Good. 68 out of 140 reviews" "
Rating 6 - Okay. 18 out of 140 reviews" "
Rating 4 - Poor. 3 out of 140 reviews" "
Rating 2 - Terrible. 3 out of 140 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great staff
Stayed 2 nights in May 2021

10/10 Excellent

Miu Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice service, great hot spring!
Hot spring is very nice. Esp it is in a pool setting and you do not have to be naked to get in!
Stayed 1 night in May 2019

10/10 Excellent

Simon, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and lots of amenities
Customer service was great even before arrival. I contacted via email to request an infant crib (cot) a few days before arrival. And customer service responded positively within 24 hours. Upon arrival, check in was smooth and the usual great customer service attitude. They even offered infant bathing bucket and bottle sterilizer. And they are all well provided when we opened the hotel room. Room was spacious enough and fantastic hot spring inside the bathroom. The only down side was the lack of chairs. The only seating was the bench at the bed. The only surprise was the fire drill during the day. The alarm was extremely loud and scared the infant horribly.
Stayed 2 nights in Feb 2019

8/10 Good

Candice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2018

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location difficult to find suggests signage for driver on the right side of the road as well

8/10 Good

sui fai, Hong kong

Liked: Staff & service, room comfort
soul recovery
Overall great for family, awesome public out door and in door hot spring areas, private spa and massage service also available, great asian and western restaurants. Gym and kids area need to he improved.

8/10 Good

CHEN

Liked: Cleanliness, staff & service, room comfort
Good in-room hot spring bath
The room was big and in-room hot spring bath was big and comfy too. Not much varieties for buffet dinner and breakfast spread.

2/10 Terrible

Daniel, Canada

Disliked: Staff & service, property conditions & facilities, room comfort
Worst service received
This is my worst experience with any hot-spring . Hotel keeps asking for me to pay for the my child while I made the booking for 3 including my son. I ended up waiting for them to contact Hotel.com for hours. While they admitted this is the booking mistake, I still didn't get any service for my son during the whole stay.

6/10 Okay

Kwok Wai

Liked: Cleanliness, room comfort
Generally good, but the hot spring is old and small.

8/10 Good

Hsiao Min

Stayed 1 night in Jan 2024

10/10 Excellent

Ming-Che

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

ching fun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Ching man

Stayed 1 night in Oct 2023

10/10 Excellent

Lap Yi

Stayed 1 night in Sep 2023

10/10 Excellent

laichun

Stayed 1 night in Aug 2023

10/10 Excellent

Yu sheng

Stayed 1 night in Jul 2023

8/10 Good

Chih-Hsiang

Stayed 3 nights in Jun 2023

8/10 Good

mikan

Stayed 1 night in Apr 2023

8/10 Good

CHINGHSIANG

Stayed 1 night in Apr 2023

10/10 Excellent

Yi Fen

Stayed 1 night in Mar 2023

8/10 Good

CHUA CHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐的燒餅有螞蟻，要求更換
Stayed 1 night in Feb 2023

10/10 Excellent

WEI CHENH

Stayed 1 night in Jan 2023

8/10 Good

chen

Stayed 1 night in Dec 2022

10/10 Excellent

Jianhung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒
Stayed 1 night in Nov 2022
Response from 台中日光溫泉會館 on 17 Nov 2022
親愛的貴賓您好，感謝您選擇台中日光溫泉會館，真的非常感謝您對我們的肯定。我們會持續進步，希望給每位貴賓更好的服務環境，希望下次還有機會能夠服務到您！台中日光溫泉會館 禮賓部 Ivy 敬上

10/10 Excellent

Shih-Yung

Stayed 1 night in Oct 2022
Response from 台中日光溫泉會館 on 17 Nov 2022
親愛的貴賓您好，感謝您選擇台中日光溫泉會館，真的非常感謝您對我們的肯定。我們會持續進步，希望給每位貴賓更好的服務環境，希望下次還有機會能夠服務到您！台中日光溫泉會館 禮賓部 Ivy 敬上

10/10 Excellent

Jenny

Stayed 1 night in Sep 2022

8/10 Good

HSIEN WU

Stayed 1 night in Jun 2022

10/10 Excellent

Hsien Chung

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Howard

Stayed 1 night in Apr 2022

10/10 Excellent

Chihwei

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

8/10 Good

WOAN-YUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Ting

Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間不是很大但浴室和風呂也夠大。這次住宿包了早餐和晚餐，早餐感覺比晚好吃和多選擇。
Stayed 1 night in Oct 2021

10/10 Excellent

Yi Yun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
這是我們家第二次入住，日光溫泉飯店除了環境乾淨舒適、服務好之外，戶外溫泉還有附設兒童戲水池，大人泡湯的同時小朋友也可以玩得開心，很適合全家大小一起入住
Stayed 1 night in Sep 2021

6/10 Okay

TSUNG YEN

Stayed 1 night in Aug 2021

10/10 Excellent

Wei Jie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Han-Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Orange

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

SENDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
適合闔家出遊放鬆的溫泉渡假酒店
櫃檯服務人員親切有禮，房間內就可以泡溫泉很舒適，彈簧床墊非常舒適！唯地下停車場車位太少，有可能要停到室外。大眾池及裸湯因為有販售泡湯卷所以會有非住宿用戶使用，週末人會很多，就少了泡溫泉該有的悠閒感… 星空酒吧只營業到11點，似乎太早了點？遊戲中心有一張撞球桌及一張乒乓球桌可免費借用，但桌子似乎有點老舊，撞球桌的檯面不是很平整，乒乓球桌的球網鬆鬆垮垮，建議飯店應考慮更新這兩項設備。花見西餐廳的早餐和晚餐自助餐菜色選擇多，但品質跟不上價格，恐怕是整間飯店最需要加油的地方。整體來說，仍是非常適合闔家出遊的好選擇！
星空酒吧
星空酒吧
DIY果凍蠟燭
Stayed 1 night in Feb 2021

8/10 Good

Vivian

Liked: Staff & service, property conditions & facilities
早餐的盤子和杯子沒有洗乾淨，還有菜渣在盤底及杯緣，隔音算可以，但是附近房間在放溫泉水時，水聲蠻大的，若是比較晚則會有干擾
Stayed 1 night in Jan 2021

10/10 Excellent

MING HO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
品質優秀的飯店
房間舒適，硬體設施良好，餐點美味，值得再次光臨。
Stayed 1 night in Jan 2021

8/10 Good

KUAN CHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

CHIEN TING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境簡單安靜！
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

HAOWEI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020