“Excellent property. The staff were friendly and very helpful. The facilities on the property were excellent. Had an amazing treatment at the spa and my husband thoroughly enjoyed the golf course. We will be back!”
“Beautiful and very comfortable rooms. We stayed mid week and excellent value. Definitely a quality cut above a normal pub stay. Will be back to show other friends for sure.”
“The hotel is surrounded by lovely scenery. The room is spacious and equipped with good heating system. Great wine and food as well, yet the restaurant is a bit pricey.”
“Our stay at Soumah wines was literally a little piece of heaven on earth. Feel so very fortunate to have stayed there. Just stunning. Everything was amazing. The villa, the views, the wines. Went for lunch on the Sunday too and it was delicious and the staff just wonderful. Made us feel so welcome. I really cannot recommend Soumah wines enough. It was devine from start to end. I just hope to be able to come back. ”
"I recently stayed at Windsor Hotel, which boasts a rich history of over 150 years, but unfortunately, my experience was far from satisfactory.
Upon our arrival with two large pieces of luggage, we were greeted by a male staff member who promptly walked away to the restroom, showing no interest in assisting us. When we were checking out and walking to the door, the bellboy saw us but chose to walk away to assist other guests with their luggage for a ride in a Mercedes-Benz, leaving us to manage on our own. It’s unclear if he had any advantage in doing so.
We ended up putting our luggage back in the car ourselves while navigating several stairs at the entrance. While the female receptionist was helpful, the overall attitude of the staff left much to be desired. The cleanliness of the hotel was also concerning; I found a spider web above the bed, and the windows had clearly gone uncleaned for quite some time.
It’s disheartening to see such a historic establishment being let down by its current staff. I hope they can address these issues for future guests.
"
您可以留出点时间,到希尔斯维尔峡谷丛林保护区、阿萝文花园和麦龙达水库公园走走,享受户外生活。在度假期间,不妨前往亚拉河谷铁路、希斯维尔保护区和Yarra Valley Chocolaterie (亚拉河谷巧克力屋)。这些都是与家人共度欢乐时光的好去处。 塔拉瓦拉艺术博物馆和希尔斯维尔玻璃吹制工作室等景点最具地方文化特色。