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"One disappointment - The Portofino restaurant. The food looked pre-pared and was unacceprable..."

"Great family place. Great staff and rooms! Great scenery around the property as well."

"Still a great city hotel unique to Iberostar Canarias"

"Hard Rock Hotel lived up to its reputation, friendly staff, good food, excellent room. Nothing was too much trouble. Arrival was trouble free and the guy, sorry forgot his name, was one of the best I have come across, so friendly and helpful. We where given an upgrade to a suite, thank you. As we where early we parked our bags and grabbed a coffee in the Constant Grind and chilled. Will certainly be looking to stay in other Hard Rock Hotels on our future trips."

"Had a great stay as a family of three with a 5 years old. Facilities and staff are great and very child friendly. Buffet dinners and lunches varied - some days were excellent, other not so much. Pools are also lovely. The only true inconvenience was an absolute lack of ventilation on the bathroom/toilet. Would certainly return despite of this."

"Excellent hotel and facilities.nearly every review i read before booking complained of the night time noise and music coming from the nearby veronicas,but with having our 9 year old son,we planned carefully and paid for an ocean view room right at the back of the hotel and WE DIDNT HEAR A THING!so its worth paying the extra to get a good nights sleep in the comfortable rooms,all the staff were very friendly and having chose the all inclusive option,the food and drink in the restaurant and hotel bar was of the highest quality!special mention to all the entertainment staff-especially the guys that ran the regular kids clubs who were very professional, polite and laid on endless activities for all the kids in a safe environment and our son loved every minute!i highly recommend this hotel and we will be back for sure!"

"Was great property especially the later than normal check out at midday compared to usual checkout timings."

"We really enjoyed staying at this property. It was beautifully decorated, the rooms were large and spacious, and the staff was lovely. We loved the pools and the many options for food and drinks throughout the hotel. It never left us hungry or thirsty! The breakfast buffet also had a great assortment of options that pleased all 5 of our family members each morning. This is a great spot for families! "

"very nice, comfortable hotel with friendly staff. already planning my summer vacation at the same place"