The Shops at Mission Viejo

Awesome clean , helpful staff. My only gripe was : parking due to random cars not staying at Hotel using charging stations . Also someone was having a fifa party and their guests who weren’t staying at the hotel used all the parking spots . The only saving grace was the helpful Asian girl whose name has slipped my memory was more than helpful and cleared a parking space for me. I would still stay here again.

The hotel offers a truly memorable stay, blending comfort with a distinct sense of character that sets it apart from standard accommodations. From the moment of arrival, the atmosphere feels warm and thoughtfully designed, with staff who are attentive without being overwhelming.

This hotel exceeded expectations. The room was incredibly spacious with high quality linens and bedding. They cleaned the room daily as well. I almost want to keep this place a secret because is such a great value for the quality. I would compare it to a Four Seasons when it comes to quality and level of service. We will absolutely be back. Thanks to Orbitz for helping us find it!