「Excellent location, clean. The property manager was wonderful. She showed by 11:45pm at night to help us get internet the front door code wasn’t working for us and checked in on us the next day.」
「Staff was very friendly at check- in and during dinner.
Property was beautiful but the room and the bed linen smelled like smoke. Made it unpleasant to sleep.」
「Our room was large, comfortable, and clean. The bed and pillows were comfy. Our room was on the third floor (no lift), but Andy grabbed two bags and helped us up. He was amazing on the desk and in the restaurant. Our meals were delicious. The provided breakfast was hot and made to order.
Pete runs a nice, older, family-run inn and we would definitely stay again.」
「I stayed in three different hostels for my first Scotland trip. This is the best one out of the three. Definitely I will return during my next visit to Inverness. This hostel was the only one that could accommodate my request for a lower bunk bed, which I greatly appreciated, as I needed to wake up in early morning.
Location:
Very affordable rates and just about 15min walk from the town center. It is easier to walk from Morrison, and for those needing to travel to the airport, there is a bus...
「This place is just a notch above a hostel. Only difference is you have a private room and bathroom. One key per room, no matter how many people are in the room. Refrigerator is located in the management office which is locked up most of the evening. Microwave is in a bottom floor lounge that is locked clearly evening and not unlocked until 10am. TV in rooms only work for streaming if you have an account with the streaming service. No elevator/lift at all.
They’ve put a lot of work into this...
「Staying at this hotel was like a roller coaster of service, and I just wanted to get away.
Breakfast: We were asked to pay an extra £18 per person, and we were told we could cancel it, but they forced it on us.
Cleaning: The "wet" towels were placed on the bed, but how do I use them? Biscuits were only replenished on the last day.
The cleaning standards varied from day to day, suggesting a problem with "standardized procedures" and "staff training."
They even unplugged our chargers and threw...
「Room was very clean and smart. Had a lovely sleep in the king bed.
Cooked breakfast was lovely - they actually had a ‘vegetarian’ cooked breakfast on the menu that featured vegetarian haggis Pattie!
Staff were very courteous and helpful.」
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