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"Great hotel, well located and friendly staff"

"Exceptional hotel with stunning views of the lake and Mount Fuji. Perched alone on top of the hill it had a slight Shining feel to it. It has retained its chic 1960s decor. The food is highly priced, but it was a simple shuttle ride down to the town and we had the pleasure of dining at Shoya restaurant which was also a highlight of our trip. "

"Room is clean. Service was excellent "

"Good "

"Very authentic experience, especially the dinner, the onsen and the rooms. The staff is very friendly."

"This property wasn't far from the station and located near restaurants and stores. It was a great relief to be in a different area not in Metro Tokyo and still be able to get around. The staff were incredibly friendly and helpful. Loved my stay here. "

"Fantastic!"

"Check-in was great, nice to sit and relax. Room was spacious and well laid-out."

"Excellent staff, beautiful traditional inn, delicious meals, and relaxing personal onsen and rooms. Highly recommend to all. Would go back on a future trip. "