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Aloft Tulum

4.5 star property
Luxury hotel, walk to Tulum National Park

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Aloft Tulum

2 restaurants, breakfast served
Exterior
Premium bedding, down duvets, pillow-top beds, minibar
Food and drink
Meeting facility
Reviews
8.8

Excellent

Popular amenities

  • Pool
  • SpaSpaSpa
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
Av. Coba Sur Mz 5 Lt 1, Smz 1 Region 14, Tulum, QROO, 77760
  • Popular LocationTulum National Park4 min walk
  • Popular LocationTulum Mayan Ruins7 min drive
  • AirportTulum, Quintana Roo (TUY)8 min drive
  • Popular LocationPlaya Paraiso14 min drive

Most relevant reviews

ExperimentalCarousel

16/10 Good

Nice
niki
May 2, 2024
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Room options

View all photos for aloft, Room, 2 Double Beds, View

Premium bedding, down duvets, pillow-top beds, minibar

aloft, Room, 2 Double Beds, View

10/10 Exceptional

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for aloft, Room, 1 King Bed, View

View from room

aloft, Room, 1 King Bed, View

10/10 Exceptional

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace, View

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Terrace, View

10/10 Exceptional

Highlights

Terrace
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, View

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom, Balcony, View

10/10 Exceptional

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow-top bed
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Terrace, View

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds, Terrace, View

Highlights

Terrace
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for aloft, Room, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, minibar

aloft, Room, 1 King Bed, City View

8.9/10 Excellent

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
  • 279 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Suite, 1 Bedroom, View

Premium bedding, down duvets, pillow-top beds, minibar

aloft, Suite, 1 Bedroom, View

10/10 Exceptional

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for aloft, Room, 2 Double Beds, City View

Premium bedding, down duvets, pillow-top beds, minibar

aloft, Room, 2 Double Beds, City View

10/10 Exceptional

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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Exterior
Naala Tulum
Pool
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Restaurant
Air conditioning
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The price is HK$669
per night
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About the area

Tulum

Located near the beach, Aloft Tulum is in Zama, a neighbourhood in Tulum. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Playa Ruinas. Tulum Mayan Ruins and Tulum Beach are two other places to visit that come recommended. Take the opportunity to explore the area for outdoor excitement like ecotours.
Visit our Tulum travel guideOpens in a new window

What's nearby

  • Tulum National Park - 4 min walk
  • Tulum Mayan Ruins - 7 min drive
  • Tulum Beach - 10 min drive
  • Playa Ruinas - 11 min drive
  • Playa Paraiso - 14 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 50 min drive

Restaurants

  • El Capitán - 8 min walk
  • Carl's Jr. - 1 min walk
  • Coati Café Tulum - 13 min walk
  • Boston’s - 10 min walk
  • Girafe Tulum - 11 min walk

About this property

Aloft Tulum

Luxury hotel near Tulum National Park
Located close to Playa Paraiso and Playa Ruinas, Aloft Tulum provides a poolside bar, a rooftop terrace and a coffee shop/cafe. Treat yourself to spa services, such as a deep-tissue massage, a facial or a body scrub. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • 2 outdoor pools with free cabanas, sunloungers and pool umbrellas
  • Full breakfast (surcharge), bike hire and self-parking (surcharge)
  • A round-trip airport shuttle (surcharge), an electric car charging station and outdoor furniture
  • Smoke-free property, coworking spaces and concierge services
  • Guest reviews say good things about the helpful staff
Room features
All 140 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guests reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Pillowtop mattresses and down duvets
  • Bathrooms with rainfall showers and designer toiletries
  • 55-inch LCD TVs with Netflix, streaming services and premium channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured covered self parking on site (USD 16 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking options include a carport
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: USD 25-25 for adults and USD 20-25 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • W XYZ Restaurant
  • Ático Rooftop Bar & Loung
  • WXYZ Bar
  • Re:fuel by Aloft

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Bike rentals
  • Spa services

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (2170 square feet)
  • Coworking spaces
  • Meeting rooms - 3

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Facials
  • Massage - deep-tissue

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille signage
  • Doorbell and phone notification
  • Lift
  • Lift door width (centimetres): 150
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 119
  • Low-height plug sockets in bathroom
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 64
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch LCD TV
  • Digital channels
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets are allowed for an extra charge of USD 53 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 40 lb per pet
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Service fee: USD 11 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately USD 25 to 25 for adults and from USD 20 to 25 for children
  • Airport shuttle fee: USD 268 per vehicle (one-way, maximum occupancy 10)
  • Airport shuttle fee per child: USD 1 (return), (up to 17 years old)
  • Covered self-parking fee: USD 16 per day
  • Pet fee: USD 53 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aloft Tulum Hotel
Aloft Tulum Tulum
Aloft Tulum Hotel Tulum
Aloft Tulum by Marriott
Aloft Tulum a Marriott Hotel

Frequently asked questions

Does Aloft Tulum have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Aloft Tulum?

As of 22 May 2024, prices found for a 1-night stay for 2 adults at Aloft Tulum on 23 May 2024 start from HK$704.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Aloft Tulum pet-friendly?

Yes, Aloft Tulum allows pets with a maximum weight of up to 40 lb per pet. There's a fee of USD 53 per pet, per stay. Service animals are exempt from fees.

How much is parking at Aloft Tulum?

Self-parking is available for USD 16 per day.

What time is check-in at Aloft Tulum?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Aloft Tulum?

Checkout is at noon.

Does Aloft Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 268 per vehicle applies.

Where is Aloft Tulum located?

Located in Zama, this luxury hotel is 0.2 mi (0.3 km) from Tulum National Park, and within 3 mi (5 km) of Tulum Mayan Ruins and Playa Ruinas. Tulum Beach and Playa Paraiso are also within 3 mi (5 km).

Aloft Tulum Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 202 out of 315 reviews" "
Rating 8 - Good. 73 out of 315 reviews" "
Rating 6 - Okay. 15 out of 315 reviews" "
Rating 4 - Poor. 13 out of 315 reviews" "
Rating 2 - Terrible. 12 out of 315 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

niki, Fife

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Apr 2024

10/10 Excellent

Richard, Marysville

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very well operated Hotel. Easy access to all Tulum has to offer without the inconvenience of the beach road Hotels. I have stayed in most of the 4 to 5 star Hotels in Tulum over the past 20 years and prefer the Aloft. Its a very friendly Hotel that you can really enjoy with all the restaurants and shops within walking distance. I will be returning to Tulum again shortly and will again stay at the Aloft .
Stayed 7 nights in Apr 2024

8/10 Good

Austin

Liked: Cleanliness
I enjoyed my stay at Aloft Tulum, and would definitely return
Stayed 4 nights in Apr 2024

10/10 Excellent

Richard, Marysville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Sandesh

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Apr 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely horrible
Stayed 1 night in Mar 2024

10/10 Excellent

Bria

Liked: Cleanliness, staff & service, property conditions & facilities
loved it
Stayed 4 nights in Apr 2024

8/10 Good

Poojan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money. It’s located exactly midway from the beach and the city, you can walk or bike both ways. The rooms are clean and service is good. The rooftop pool and bar are good as well.
Stayed 1 night in Apr 2024

4/10 Poor

Mitchell

Travelled with partner
Disliked: Staff & service
There are other options in the area far better for the price.
Stayed 1 night in Apr 2024

2/10 Terrible

Lakeisha

Travelled with partner
Disliked: Staff & service
My recent stay at Aloft in Tulum, Mexico, was far from the relaxing getaway I had anticipated. Despite the hotel’s promising amenities and favorable location, our experience was marred by a series of unfortunate events, culminating in a significant inconvenience that greatly impacted our vacation. Upon arriving, we were initially impressed with the modern design and the welcoming atmosphere of the hotel. However, our positive impressions quickly faded when we encountered a major issue with our room. Shortly after settling in, we discovered that our room was flooded. The shock and discomfort of finding water all over the floor cannot be overstated. Not only was it a safety hazard, but it also caused a great deal of stress as we scrambled to protect our belongings from damage. The response from the hotel staff, while prompt, did not fully compensate for the distress caused. We were moved to another room, but the process was far from smooth. The disruption to our stay was significant, requiring us to repack our belongings, navigate through the hotel's reassignment process, and settle into a new room, all of which consumed time and energy that should have been spent enjoying our vacation. Furthermore, the inconvenience of moving rooms disrupted our plans for the day and left us feeling unsettled and frustrated. While we understand that accidents happen, the situation could have been handled more efficiently to minimize the impact on our stay. Regrettably, this experience has
Stayed 3 nights in Mar 2024