New Castle UPMC Jameson Hotels

"Good staff and a very clean hotel"

"Upon arrival the front desk noticed I was using a scooter after just having foot surgery, she upgraded our room to a handicap accessible room at not charge. I was so grateful especially after seeing how many handrails and spacious the room was. I didn’t ask for it, but it was nice to see someone going above what they needed to do. "

"Clean ! Quiet "

"It's always difficult to judge a hotel by the online photos, so I was pleasantly surprised to find this location was clean and well kept with friendly, accommodating staff. The handicap accessible room we had had a great walk in shower with hand-held sprayer. We will definitely make this a regular stay when we visit family. "

"Parking was easy and ample. The check-in process was easy and the hotel staff was personable and courteous. "

"The room was very clean and satisfied my expectations. The staff was very helpful, courteous and polite at all times. They did their very best to always please us and satisfy any needs. "

"It was fine"

"The staff deserves five gold stars. Everyone was friendly and very helpful - when our fridge wasn’t working, maintenance had it swapped out within 15 minutes. The breakfast buffet was delicious - kudos to Sara! Thank you to all for making our stay so pleasant. "

"Very nice, good location."