"Firstly, I found what appeared to be dried yellow-green mucus on the wall beside the bed. This was unpleasant and unhygienic, and I had to clean and disinfect the area myself using wet wipes.
Secondly, the mini fridge in the room didn’t function well when I was out of the room. I suspected the electricity in the room was cut when I took out the key from the socket. After being away for the entire day, I returned to find that the fruit and drinks I had stored inside were only slightly cooler than room temperature. Some of the fruit was close to spoiling as a result.
The sound insulation between rooms was very poor. Whenever guests in the neighbouring room opened their door, it sounded as if someone was opening my room door, which was both disturbing and unsettling.
Finally, the staff member is very nice and helpful during the selfcheck-in process. She passed me the key as they did not put sufficient key in the self check-in counters. This is the only one time I chat with the staff members."
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