格拉摩根谷酒店，格拉摩根谷平住宿優惠推介

「入住是問他拿取牙刷牙膏，他笑容滿面地答Certainly, 還好我晚上自己又去買，回到房間他答我out of stock. 房間的電話是不能用的，壞掉了，跟他說了也不位我更換。另外洗衣服送回給我時竟然問我啦信用卡號碼，我說我不舒服，費用掛在房間上我走的時候會結，他答如果我不立即給他，就要立即來收回我的衣服，這是什麼服務，2022年的酒店也會這樣子。房間有多不清潔的毛巾，給我新的但是不拿走舊的，任由一堆毛巾放在廁所的一角」

「Great bar/restaurant on the top floor」

「Great service. Staff were helpful. Even got me a coffee before breakfast, very kind of them.」

「Nice hotel near city center. You can walk through city center and find many restaurants. Cardiff castle is nearby.」

「Family room (connecting rooms) booked. One w king sized bed n one w sofa bed. Spacious. Clean. Enough storage. Best with free parking. Plenty of parking spaces. Service was good. Staff responded quickly to our requests. Room price is reasonable. Will stay again 」

「酒店的位置很好,附近有付費停車場, 一直走便到CARDIFF MARKET﹑商場及商店。對於景點及隨處走走都很方便。 雖然酒店不算新淨, 但舒適度及服務都很好,而且酒店旁邊的巴西餐廳很好吃。 」

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「The property was a calm, inviting base with fantastic spa facilities and mouth watering menus, even on my first night when the restaurant wasn’t open but ate in the comfortable bar area. My bedroom was large, comfortable and beautifully decorated with everything you would need in a bedroom/ensuite. 」

「Just got back from a lovely weekend, it’s not posh but it’s fairly clean and comfortable, can’t complain for the price for 2 nights. Met some lovely people in the bar and the staff were all friendly. Thank you for having us. 」

「The view is marvellous. There was Bonfire night in Cardiff, we can see beautiful firework in the room. 」

「No command」

「All the staff were very friendly and everywhere was clean and tidy. If you were later than 09.00 am for breakfast, the choice was not so good than if you had turned up earlier, that was our feeling. The Saturday evening meal was not totally satisfactory because there was not enough staff and we booked a table at 20.30 but did not eat until 21.45. The server did his best but was over powered with the demands of trying to keep up with the orders. Maybe the kitchen staff were understaffed as...

「This is a very nice hotel and the rooms are spacious. We are satisfied with this comfortable stay experience. But I think a minor thing may need to be improved. The temperature of bath/shower is not very steady, and it dropped down after several minutes. Besides, the water from tape also took several minutes to become warm. Since we visited in April and it is still a bit cold, when I washed my hands I felt a bit freezing. It would be better to access hot water more easily.」

「Was lovely room, nice and clean. Customer service was good. Dinning was good but do need more ffood option in my opinion. 」