Vietnam Romantic Hotel

"Our stay at HAIAN Beach Hotel & Spa was truly fantastic and absolutely deserves five stars. First of all, the reception team deserves a medal. OMG, what an incredible level of customer service. Professional, warm, attentive, and genuinely caring. From check-in to check-out, they made us feel welcome and well taken care of at all times. The room was clean, modern, well-organized, and very comfortable. Even though there was construction happening next door, the hotel handled the situation professionally and thoughtfully by offering us a coupon for free drinks, which we really appreciated. It showed care and awareness of the guest experience. The location is perfect, especially if you want to enjoy the beach and have easy access to everything around Da Nang. The pool service is simply BEYOND WORDS, and believe me, the pool staff delivers a 10-star level of service. Attentive, friendly, proactive, and always with a smile. They truly elevate the entire experience and make the pool area unforgettable. If there is one area for improvement, it would be the restaurant and the free breakfast, which felt like the weakest part of the experience. That said, it’s something that can definitely be improved. Overall, HAIAN Beach Hotel & Spa stands out for its amazing staff, perfect location, and excellent service. We would absolutely recommend it and would happily stay here again."

"Cindy was the best x2!!! I would stay here again !!! "

"Initial room was not good. We could smell dampness. After informing reception we were moved to a much better room. "

"Great room with beautiful decoration and amenities. Love the swimming pool with plenty sun loungers. Great buffet breakfast. Friendly and attentive staff. Central location. "

"Upon arrival staff was extremely welcoming, organized and accommodating. Our room was very clean, comfortable and well equipped in regards to toilettries. Only complaint was that our small window opened on a technical courtyard and had no curtain. There was a constant noise from the courtyard."

" The location was perfect for exploring the city. It was also super helpful to have Ms Anna to coordinate our activities and airport pick up in advance!"

"Clean room, good breakfast with variety of options. Friendly staff. "

"Very good hotel with luxarious amenities"

"Seamless, professional, welcoming. "