Vista Santa Rosa hotels in Thermal

"I stayed at the property for the BNP Paribas tournament and no one on staff advised of free shuttle to and from hotel. Spent extra money on Ubers for my entire stay. "

"Did not use the pool. Hotel is dated, bed was awful and limited restaurant service. Refrigerator in the room was hidden in the closet and didn’t work. Air conditioner was noisy and thermostat didn’t work. View of the parking lot was blocked by a pillar so the room was very dark. No bottles of water were provided, no shower gel and no tennis channel in the room even though half the guests were probably there for the beautiful tournament. "

"This property is not a real Westin property. It has few amenities. Food not available until 11am. Not the place to stay if you are looking for the conveniences of a hotel. It’s next door to another Westin however we were told it had not associated. Confusing. The rooms are very worn down. Furniture is worn, shower caulk is old. Same price as next door. Would not recommend and also find the listing confusing with another Weston property right next door. "

"Yes"

"Overall very good resort to stay for the tennis tournament. Room spacious and comfortable. Easy parking. Good housekeeping service. Very busy in the mornings so breakfast super busy. Would be nice if AC wasn’t limited to 68 degrees or above for us cold sleepers. There was an unpleasant smell coming from toilet each morning for a while. "

"The jacuzzi was broken and cold. Tennis courts were not part of the resort and I had to pay resort fees and all i wanted was tennis "

"Our room was clean, but they didn't have coffee, shampoo, conditioner. No fridge, ice, nothing. Our room shook from the dryers downstairs. very noisy. Heard everything outside. "

"The location is good and there are plenty of restaurants and the El Paseo Garden Mall is five minutes away. We were there for the Indian Wells Tennis Tournament and shuttle buses were available to take us to and from the garden. The hotel is older and the shower plumbing was not good. The breakfast was very nice."

"I am all for basics when not spending much time on property, but for $125/night, seems reasonable to expect decent towels, shampoo, soap, extra blanket. Our towels were so thin, small bar of soap, no shampoo, no extra blanket, sink falling off wall so anything set on the sink fell off, grungy bathroom, and no place to set toiletries. I would not stay here again"