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"Staff is wonderful"

"Great hotel. Restaurant staff was excellent. Had breakfast vouchers- wish they had to go options since we stayed there to be close to the airport. We weren’t able to use one days worth since we didn’t have time to sit for the breakfast buffet."

"This is our second stay at the resort and we enjoyed this as much as we did last time. Clean room. Jacuzzi tub. Beautiful view. And even in the off season so welcoming. Hands down Townsend is the hidden jewel of the Smokies. And Tremont Lodge and Resort is the shimmer in that jewel."

"The staff were amazing! The rooms were very nice and clean. Modern and updated. Bathroom was clean. I felt refreshed waking up after being on the road all day. They had laundry on the fifth floor to wash some clothes. Checked out in the morning and again the staff was very nice and accommodating. Would certainly stay here again. "

"Very clean throughout. Smells nice! Loved the indoor pool. The staff was helpful, friendly, smiling and just nice people. The breakfast was really good. You could tell it was quality food! The breakfast sausage was very tasty( that's how you can tell) All manner of bagels, rolls, muffins, you can make waffles with batter. Really nice breakfast. I'm going back again in April! Highly recommended. Tons of places to eat within a few minutes. Nice parks with hiking trails within a few minutes. So reasonable! I was doing Airbnb's to visit my Grandson a few times a year....this was way more economical, less work, and after that huge breakfast only needed to get dinner once a day. "

"Room was clean, service was awesome. Wifi was really slow and the AC in the room wouldn't turn off. "

"Friendly staff, clean room, comfortable bed, husband enjoyed the breakfast. "

"Spent less than 6 hours in this room but it was much better than waiting at the airport!"

"Great as usual "