Wales Spa Hotel

"Booked a standard double but it was very small. I would call it more like an economy room. Mirror in bedroom not in a good place and was small. The bed was very firm and not very comfortable. Otherwise the place was very clean, all staff very friendly and helpful, location is very good."

"Great stay here, staff were so lovely and very helpful. We had a very clean and spacious room and amenities were good"

"Good breakfast. Excellent staff"

"Perfect "

"Average Hotel in a good location for Business. Check in was slow and Room electrics had two separate faults."

"The hotel is so old and was falling apart. The pool was in a sketchy basement with the lining of the pool coming up and bubbling. Our room had a shower with only hot water, springs poking out of the mattress and a toilet that didn't Flush. DO NOT stay here it's awful. s"

"The hotel is best suited for one - or two if you don't mind having to step around each other. The rooms are quite small, the bed too big for the room. Rhe little deskette with chair, if used, collides with the bed. The bath has all the usual, but is by far, the smallest I've ever met. The good, though, is that the hotel is mere feet from Cardiff Central and is well located. The desk staff pleasant and helpful, and the bed is comfortable. It works if you arent going to spend any significant time IN the room."

"The staff were great, but the room was disappointing, the pictures made it look bigger and luxurious. Our room was above the bar so the music was loud and we had either thin pillows or lumpy pillows, so my neck ached in the morning "

"All staff were excellent, particularly in the bar. Welcoming, attentive and knew what they were doing. "