Branson Welk Resort Branson Theatre Hotels

"We didn't use the internet."

"We were told the owners of our room decided to stay, so we were sent across town. Absolutely unacceptable. Will not use Hotels or ever attempt to stay here again. A room booked weeks ahead on your website should be honored. The owners should not be allowed to do that to paying guests. "

"We asked for extra towels with the test and was told we would get them. We never did. The air conditioning make a ticking noise everytime it cut off. Making it dificult to sleep..."

"The BEST thing about the Lodge of the Ozarks is the proximity to everything around Branson. Literally several of the attractions are within walking distance. Staff was mostly courteous and welcoming. The room and bathroom were all adequate size for our needs. Sadly we had a few complaints with the first one being the bed, the bed cover provided was paper thin (just a slightly thicker bed sheet). We had to ask for a second blanket which they provided, but you would think a hotel would provide a modestly plush comforter, unfortunately not. Second the TV was an adequate size but it was so old you could not log into your Netflix/steaming service of your choice to watch anything other than limited cable channels. The "Free" breakfast was very average and nothing to write home about, limited or standard choices...I guess it is "free" so you get what you pay for. And finally the plugins available in your room are barely adequate. Why more hotels just don't give you a bank of USB or a/c plugins to power all your devices doesn't make sense. Lastly the parking...if you don't get your parking space settled before 7 PM you will be parking in the back. This is difficult as many go to see shows at night. Not sure if others are using the parking that are not staying there but we could not believe how quickly it filled up. It is definitely not the best hotel we have ever been in but if you have a short stay in Branson it will work...an extended stay like ours, not so much."

"The room was dusted, and floors hadn't been vacuum ever. Had a dirty odor. Iron not working. Notified staff 3 times, didn’t get one. We had to wear wrinkled clothes the whole time there. Bathroom mirror you could write your name one it from glass had so much scum on it. I will neved spend 871.00 to stay in a place for 3 nights and it was a a dirty MESSY! I wish I could get my money back. I have stayed here 3 times over the last 5 or 6 yrs and it was the best. Never again would I stay here nor recommend anyone to this place. 😕 Annie Woods/COO "

"Bed was not comfortable and the pillows were even worse. The breakfast was very plentiful and hot and fresh. There was a group of 10 of us we were fortunate to stay in building one but 2 of the couples who were older were in building 2 on the 3rd floor and the elevator was not working. "

"Extremely friendly staff!! Quick and easy process getting checked in. Our room was amazing!"

"The listing on Expedia listed in multiple areas that there was a stove. One day before check in it was verified with host there was no stove and had never been and she showed me a listing that showed that. I showed her my copy of the listing that did show a stove. Had to change our food at the last minute. The host did communicate with us properly. The smoke alarm battery went off at 1:00 am-3:00 am one night til the battery finally died. Kept us awake"

"The Ozarker has made the most out of their property. Even with the smaller, motel-sized rooms and the temps too cold most days to take advantage of the pool, our family of five did great. The bunks-above-queen beds combo worked well with no creaking. The lobby/bar area is not sterile like most hotel lobbies - it has an amazing, welcoming vibe with plenty of family-friendly games and activities. Between that space and the beautiful creek area in the back, our family had no problem enjoying our downtime between outings. Breakfast was great - there was a warm option and overnight oats every day, alongside standard cold options. We’ll be staying here again next time we visit Branson!"