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"Breakfast room was a bit small, but overall good. Room had a lot of character and was very comfortable. Love the little balcony/sitting area. Robes provided were great!"

"Room was clean, housekeeping responsive with towels blankets pillows. Had room service but was dinner not breakfast. Did not try hot tub nor did I have a jetted tub. Please note that you may want to ask this location to make sure you do not have a room with mixed up TV channels as the guide is inaccurate and there were only 2 basic channels with tons of commercials. So may want to ask and think about this one if you have kids. We had a double queen with balcony. "

"For $200+ a night, I expected more. The room itself was good, but the rest of the property is run down and "tired", in need up renovation. From the filthy parking lot, to the lobby to the dingy elevators, everything looks dirty and used. Although I put the "Please service my room" sign on the door in the morning when we left for the day, our room was never cleaned. They only swapped out clean towels. Pretty poor service from this level of a hotel."

"Very good breakfast"

"all was good"

"Nice room and staff and conveniently located in downtown "

"Large pool; great location in downtown"

"The rooms I had at the Chateau Victoria were exceptionally clean and the public areas around the building were well taken care of. I also enjoyed several meals in the dining room on the 18th overlooking the city. Not only eas the birw"

"I had an amazing stay at the Fairmont Empress. The hotel is beautiful, the rooms are clean and comfortable, and the service was excellent throughout. The location is perfect, right in the heart of Victoria and close to everything. I would definitely stay here again and highly recommend it."