Pittsburgh Whiskey Point Trailhead Hotels

"Courteous and friendly staff!"

"This property was excellent. Lots of upgrades and a really nice space inside. There are two levels with the upper level being a private bedroom (loft type). Kitchen was stocked with what you need to cook and coffee pods and all of the needed dishes and cookware to cook our meals. The area is lovely and has coffee shops, breakfast and burgers/pizza. The only issue we had was the market nearby was international and not what we were looking for and there was an Aldi about a mile away. Highly recommended all around. Hosts communicated to any questions I had within minutes."

"Did not eat breakfast but the staff here is wonderful because we stay here all the time"

"Clean room. Good price. Staff was curious. "

"This place has so much potential, the top bed covers had several cigarette burns, the room smelled like marijuana. The tv was useless because wifi did not work. They dont explain that you need to lock your room by pressing a button. Takes 10 minutes for their system to reach door locks. So you cant get in room and leave your stuff. Because if you leave, your door wont lock. There are people in the garage that look homeless and washing their clothes by the entrance. Don’t bring ur family, if you are a man and dont care about conflict then this place is perfect. They can definitely do better. And they should"

"They need to fix their key cards I don’t know how many times I had to go down to the lobby to get them to fix my keys and my friend’s keys who stayed in a different room. Other than that nice!"

"We only received housekeeping for 1 day of a 5 night stay. And.i had to ask for that. They do housekeeping every other day per the assistant manager andmsigns.on the bathroom mirror. I spoke with the assistant manager before we left and she stated she would contact expedia and we would get a refund for one night. She contacted expedia and did what she was supposed to do but Expedia has dropped the ball saying a refund has been issued when it has not. The lack of housekeeping issue is why I am leaving the recommendation I am, not the refund issue."

"To start off I would like to say I have stayed at a lot of hotels but the front desk staff at this hotel was so incredibly rude to its guests. The way they talked to people who asked questions was something I had never heard from front desk staff before. The hotel may have been a smoking hotel at one point as the remnants of old smoke remained in the rooms and the lobby area. The front desk staff smoked (as well as other guests) just outside the door which probably didn’t help. At breakfast which was a good spread when item low and someone asked for that item the staff said absolutely not. ( this was in regards to someone asking for a piece of cheese). Another being when the WiFi password didn’t work the front desk answer was well mine is working perfectly fine so I can give you a number to call but there is nothing I can do. It was the manner and the tone in which the hotel staff behaved that was most astonishing. The hotel is older and in need of updates but the rooms were clean. "

"Our room was clean and comfortable. Shower pressure was good which I always critique. And breakfast was really good. I had oatmeal, eggs, sausage, and a waffle, with my coffee. And there was so much more to choose from. Overall a really good experience."