华丽客房, 1 间卧室, 海洋景观 (French Beachfront Deluxe) | 迷你吧、客房内保险箱、遮光窗帘、熨斗/熨衣板
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关于拖鞋南岸酒店 - 全包式 - 仅供情侣入住的点评

4.5 out of 5
拖鞋南岸酒店 - 全包式 - 仅供情侣入住
A2, P.O. Box 5000, Whitehouse, Westmoreland

点评

8.6

超赞

10 分 - 超赞。74 条好评，共有 129 条点评" "
8 分 - 还可以。28 条好评，共有 129 条点评" "
6 分 - 一般。19 条好评，共有 129 条点评" "
4 分 - 很差。7 条好评，共有 129 条点评" "
2 分 - 糟糕。1 条好评，共有 129 条点评" "

9.4/10

清洁度

9.0/10

员工和服务

8.6/10

服务设施

9.0/10

住宿条件和设施

9.0/10

环保

点评

10/10 超赞

EILEEN，PRINCE GEORGE, B.C.

满意：清洁度、员工和服务、住宿条件和设施
Loved the long beach and open spaces never really felt busy lots of room. The staff were amazing always friendly and always smiling.
2024 年 4 月入住 14 晚
Sara 于 2024年04月26日 的回复
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 超赞

Stephanie

2024 年 4 月入住 4 晚
sara 于 2024年05月8日 的回复
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 超赞

Eddie

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 4 晚
HP 于 2024年03月26日 的回复
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 一般

Oscar，Somerset

满意：住宿条件和设施，清洁度
不满意：员工和服务
2024 年 3 月入住 7 晚
HP 于 2024年03月26日 的回复
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

6/10 一般

LeeAnn

与配偶出行
满意：住宿条件和设施，清洁度
First of all, why would the pool bars turn the music off and close shop at the prime time of the day, 3pm? The only place that played music was the bar outside of Neptune’s! If it hadn’t been for the two bar tenders there, Ismail and “Thunder Tongue”, my review would have been much worse. Those two should be running the show! Friendly, funny, engaging. Give those two a raise!! The property was beautiful, but the beach was awful! Understand that you can’t clean up what’s in the water, but you can clean up the beach. There were rakes leaned up against the trees, someone should actually try using one. So disappointing. For the amount of $ spent to stay here, and being a Sandals resort, experience was underwhelming. It’s worth it to consider allowing your staff to accept tips. You’ll quickly find they’ll be happier and willing to stick around past 3pm to allow guests a fun time in the sun rather than almost encouraging everyone to go take a nap! This resort is not for younger crowds, 30-50, looking to enjoy a full day at the pool with music or lounging on a beautiful beach. Save yourself some time, money and disappointment..pick another resort!
2024 年 2 月入住 5 晚
HP 于 2024年03月13日 的回复
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

10/10 超赞

Michael J

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Able to relax and quiet at night…
2024 年 3 月入住 4 晚
HP 于 2024年03月13日 的回复
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 超赞

Harel

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was our first Sandals' experience! We already start planning our next one at the same location! Wow!
2024 年 1 月入住 4 晚
HP 于 2024年01月25日 的回复
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 超赞

CONROY，Brooklyn

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
HP 于 2024年02月5日 的回复
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 超赞

Avi

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great place. Good food and great staff
2023 年 8 月入住 3 晚
Sara 于 2023年08月25日 的回复
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 超赞

Danielle

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The friendliness of the staff & the willingness to find out if we enjoyed ourselves. One thing I didn’t like was we signed up for an activity. We walked to the activity & it was cancelled by the time we walked down. A courtesy call would have been nice or even asked if we wanted to reschedule, that was not done.
2023 年 3 月入住 7 晚
sara 于 2024年05月6日 的回复
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 超赞

Susan

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
The grounds were absolutely gorgeous and the food was amazing! The only problem I had was that the service at some of the restaurants were extremely slow. Plus, the air conditioner in our room continued to leak despite several people trying to fix it.
HP 于 2023年03月23日 的回复
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 超赞

Raymond

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing Couples Vacation
Our trip was winter getaway and was amazing! The resort is gorgeous and the staff very helpful and courteous. The resort is amazingly manicured and clean. The restaurant options are fabulous. The beach was beautiful and well maintained daily. I can't say enough good things about Sandals South Coast. We'll be going back!
2023 年 3 月入住 7 晚
HP 于 2023年03月17日 的回复
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 超赞

Talisa

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 2 月入住 6 晚
HP 于 2023年03月20日 的回复
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

2/10 糟糕

Caryn，Rutherford

2023 年 2 月入住 3 晚
HP 于 2023年03月6日 的回复
Our deepest and most sincere apologies for your experience during your stay. We at Sandals, strive in creating the best experience for our guests and find this unacceptable. Please know we will work hard to fix the issues presented to you during your stay.

10/10 超赞

chrissy

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff was ama?ing not one single person was curt or rude. It was crazy how great theese folk were. No matter what the were doing they would alway stop just to say hello and ask could the do anything for us. It was amazing
HP 于 2023年01月5日 的回复
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

4/10 很差

Alonzo

与配偶出行
不满意：服务设施
the food wasn't great
Hugo Perez 于 2022年12月6日 的回复
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive in creating the best experience for our guests and want to apologize for any inconvenience.Kind regards

4/10 很差

Rafael

与配偶出行
不满意：服务设施
Upon arrival I was told my room was overbooked and I will spend the night at a temporary room, so later on the next day to move to a second room. Making this very inconvenient for my wife and I. Instead of us concentrating on our vacation now we have to worry about we can’t even unpack, at what time they going to move us? ect. The room we finally got room 1114 had a sewage smell and the A/C wasn’t really good making noise and not cooling enough. By the time we finally got settled and went to try to make a reservation for the specialty restaurant everything was booked making us also miss this part of the vacation. Also the beach sucks full of seaweed and the sand is like mud making it nasty to even step in water. In conclusion I won’t recommend doing business with Sandals south coast. Terrible experience, I wasted my time and money. Not good!
Hugo Perez 于 2022年11月3日 的回复
Our deepest and most sincere apologies for your experience during your stay. We at Sandals, strive in creating the best experience for our guests and find this unacceptable. Please know we will work hard to fix the issues presented to you during your stay. If you need further assistance, please contact us at customersupport@sandals.com.Kind regards

6/10 一般

kyle

与配偶出行
满意：清洁度
不满意：员工和服务
Many occasions where there was no available staff to do certain things.
2022 年 9 月入住 5 晚
Hugo Perez 于 2022年09月29日 的回复
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive in creating the best experience for our guests and are glad you have enjoyed your stay overall.Best regards

10/10 超赞

Manuel G

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Property was amazing Along with the staff.
2022 年 9 月入住 3 晚
Hugo Perez 于 2022年09月19日 的回复
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.Best regards

8/10 还可以

Marta Justyna

满意：清洁度、员工和服务、住宿条件和设施
2022 年 8 月入住 7 晚
HP 于 2023年01月5日 的回复
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 超赞

Brett

2022 年 8 月入住 6 晚
HP 于 2023年01月5日 的回复
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 还可以

Adi and Jay

与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Property was gorgeous! Very welcoming and friendly staff, however service in the sushi restaurant was extremely slow.
2022 年 7 月入住 7 晚
Hugo Perez 于 2022年07月15日 的回复
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive in creating the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

6/10 一般

connie f

团体旅客
满意：住宿条件和设施，清洁度
Upon arrival I tried to ask a question and the comment was "In a minute, not now, in a very rude tone". I found that some staff were rude and condescending. When I called for room service I was rudely told that my level of room didn't qualify for room service. This was never mentioned when booking the room or I might have booked a more expensive room as we enjoy room service in the mornings when we travel. There was absolutely no information provided about the resort in our room or anywhere else, other than a small map of the property. Information regarding the different dining options, planned activities or entertainment during our stay would have been very helpful. Our first morning at breakfast we waited well over an hour for our meal. When we booked a tour the person booking it for us would immediately stop what she was doing for us, to answer the phone . She never even said excuse me for a minute or anything just cut off our conversation to answer the phone, this happened multiple times. It took way longer than it should have due to all of these interruptions. Good customer service would have been to finish working with the customer standing in front of you before dealing with the phone. The HVAC only had three settings, cold, colder and freezing. The good was that the food was delicious (if you didn't mind waiting), the majority of the staff were very friendly and helpful,and the resort was exceptionally well maintained
2022 年 6 月入住 4 晚
Hugo Perez 于 2022年06月20日 的回复
Our deepest and most sincere apologies for your experience during your stay. We at Sandals, strive in creating the best experience for our guests and find this unacceptable. Please know we will work hard to fix the issues presented to you during your stay. Kind regards

8/10 还可以

Melissa

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 2 月入住 4 晚
Hugo Perez 于 2022年04月13日 的回复
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 还可以

Shaun Robert

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
.
2022 年 2 月入住 7 晚
Hugo Perez 于 2022年02月23日 的回复
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 超赞

James

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Re-connecting with Friends
Trip & Stay was amazing! Five couples were able to meet up! Staff so friendly, helpful and welcoming. Arrival time was delayed due to snow storm from departing airport - Sandals was very flexible - really appreciated!
2022 年 1 月入住 4 晚
Hugo Perez 于 2022年02月4日 的回复
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

6/10 一般

Petar Borislavov，Houston

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
不满意：员工和服务
Unfortunately I have to say it did not feel like a 5 Star resort. It was more like 3.5 -4 star all you can eat buffet. Waiting 1 hour to get your food, messing up orders, room service not responding or bringing you not what you ordered. These are just a few of the things that neet to improve before getting to that 5 star feeling. I mean, you pay almost $1000 a day, and they give you a $8 shampaing bottle for your honeymoon... come on....
2021 年 12 月入住 7 晚
Hugo Perez 于 2021年12月28日 的回复
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive in creating the best experience for our guests and want to apologize for any inconvenience. Kind regards

4/10 很差

Chad

2021 年 12 月入住 4 晚
HP 于 2023年01月5日 的回复
Our deepest and most sincere apologies for your experience during your stay. We at Sandals, strive in creating the best experience for our guests and find this unacceptable. Please know we will work hard to fix the issues presented to you during your stay.

10/10 超赞

Robert

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Loved it
2021 年 11 月入住 5 晚
Hugo Perez 于 2021年11月29日 的回复
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 超赞

Kirbi

满意：清洁度、服务设施、住宿条件和设施
2021 年 10 月入住 4 晚
HP 于 2023年01月5日 的回复
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 超赞

claudia a

2021 年 8 月入住 3 晚
HP 于 2023年01月5日 的回复
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 超赞

真实旅客

与家人出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Awesome staff and place!!!!
2021 年 7 月入住 5 晚
Hugo Perez 于 2021年07月19日 的回复
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

8/10 还可以

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Was a great trip. Staff and service were awesome. Jamar the entertainer was fun, friendly and personable. We would have given our stay 5 stars if the food had been better. The all inclusive food was good but nothing was really anything to speak of. Everything we had was just ok. And for us this came down to value for money—you pay a lot for the al inclusivity so would want to see the food a bit better.
2021 年 7 月入住 9 晚
Hugo Perez 于 2021年07月14日 的回复
Thank you for your feedback! Please know we will work hard to fix the issues presented to you. We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent room, great staff, super food:)
2021 年 6 月入住 5 晚
Hugo Perez 于 2021年07月6日 的回复
Good Day Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Loved it. Super relaxing and staff was so fun and nice
2021 年 6 月入住 4 晚
Hugo Perez 于 2021年06月21日 的回复
Good Day Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

6/10 一般

真实旅客

与配偶出行
满意：住宿条件和设施，清洁度
不满意：员工和服务
Most of the staff does not seem very happy and the service was very slow
2021 年 6 月入住 5 晚
Hugo Perez 于 2021年06月14日 的回复
Our deepest and most sincere apologies for your experience during your stay. We at Sandals, strive in creating the best experience for our guests and find this unacceptable. Please know we will work hard to fix the issues presented to you during your stay. Kind regards

10/10 超赞

David

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
We were happy
Great place. Lots of fun and do the snorkeling
2021 年 4 月入住 3 晚
Hugo Perez 于 2021年04月6日 的回复
Good Day Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

10/10 超赞

Jenny，Florida

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Room was musky Had to request change of room. It was handled well
2020 年 2 月入住 7 晚
Hugo Perez 于 2020年03月4日 的回复
Good Day Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

8/10 还可以

Miguel Angel

满意：清洁度、住宿条件和设施、客房舒适度
Excelente Infraestructura, Playa y Comida
Hermoso lugar, muy buena comida y uns playa espectacular. El problema es que falta personal y se nota en el servicio a veces deficiente.
2020 年 2 月入住 5 晚
Hugo Perez 于 2020年03月3日 的回复
Good Day Thank you for your feedback! Please know we will work hard to fix the issues presented to you. We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

10/10 超赞

Scott

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
First class resort and staff
2020 年 2 月入住 7 晚
Hugo Perez 于 2020年02月24日 的回复
Good Day Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

10/10 超赞

Mike，Ottawa, ON

与配偶出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very private and clean. Excellent food and service.
2020 年 2 月入住 3 晚
Hugo Perez 于 2020年02月10日 的回复
Good Day Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

10/10 超赞

Marc

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Incredible couples resort
Amazing service and great variety of food
2019 年 12 月入住 3 晚
Hugo Perez 于 2020年01月7日 的回复
Good Day Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff is incredibly wonderful. The resort had the perfect amount of visitors.
2019 年 12 月入住 5 晚
Hugo Perez 于 2020年01月7日 的回复
Good Day Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Property is beautiful, staff are very pleasant and helpful, food was hit or missed, drinks were a bit sweet at times
2019 年 11 月入住 3 晚
Hugo Perez 于 2019年11月26日 的回复
Good Day Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

6/10 一般

Brooke

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Anniversary stay
We loved the aesthetic of the resort overall but felt the lack of poolside and beach wait service took away from the experience. The pools could stand to be updated. The food was great at all restaurants but did take a long time to be prepared. The spa service was nice and reasonably priced.
2019 年 10 月入住 4 晚
Jessica 于 2019年10月28日 的回复
Average Review Good Day Thank you for your feedback! Please know we will work hard to fix the issues presented to you. We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

10/10 超赞

真实旅客

2019 年 9 月入住 5 晚
Hugo Perez 于 2019年10月8日 的回复
Good Day Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

10/10 超赞

Julio，São Paulo - Brasil

满意：清洁度、员工和服务、住宿条件和设施
Hotel luxuoso praticamente “pé na areia”. Staff fantástico.
2018 年 10 月入住 7 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The property is very pretty with a variety of options for poolside relaxation or beachfront activities.
2018 年 8 月入住 3 晚

6/10 一般

真实旅客

Secluded hotel; peaceful and quiet. Plenty of space in the pool areas and at the beach. Restaurants were great (did not make it to the sushi restaurant). Rooms in the French Village are dated and not particularly well maintained. This was my third visit to Jamaica and I also didn't find the staff to be particularly warm/friendly (at least they did not go out of their way to make you feel welcomed).
2018 年 7 月入住 4 晚

10/10 超赞

Vince，Puerto Rico

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The service was amazing, the staff was very nice and we were always in a relaxed atmosphere perfect for our honeymoon
2018 年 7 月入住 4 晚