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庫拉胡蘭達村 Spa 酒店的評價

3.5 out of 5
庫拉胡蘭達村 Spa 酒店
Langestraat 8, Willemstad

評價

8.2

很好

10 分評分，優異；590 則評價中有 227 則" "
8 分評分，不錯；590 則評價中有 222 則" "
6 分評分，一般；590 則評價中有 100 則" "
4 分評分，欠佳；590 則評價中有 28 則" "
2 分評分，很差；590 則評價中有 13 則" "

8.4/10 

整潔度

8.4/10 

職員與服務

7.2/10 

設施服務

7.6/10 

住宿狀況

6.0/10 

環保程度

評價

10/10 優異

真實旅客

於 2021 年 7 月住了 2 晚

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度和職員與服務
The hotel is authentic and unique! It needs (and deserves) an update. The staff is absolutely friendly and does everything to make your stay comfortable. The historical setting and atmosphere is worth every penny we paid for our stay. The square in the centre of this little village is top!
於 2021 年 7 月住了 3 晚
Diana 於 2021年7月14日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

真實旅客

於 2021 年 7 月住了 1 晚

8/10 不錯

Annie

多人同遊
不滿：客房舒適度
於 2020 年 6 月住了 1 晚
JB 於 2020年6月23日的回應
Dear Annie thank you for your rating. We look forward to welcome you in the near future again. Warm Regards Jeanette M. Hooi-Bonet

6/10 一般

真實旅客

伴侶同遊
不滿：住宿狀況
To stay at kura Hulanda. The best thing to wear is flip flop or sneacker. Don't wear high heels.the rooms are antique decorated like wild west ..
於 2020 年 1 月住了 2 晚
Kura Hulanda Village & Spa Management 於 2020年4月7日的回應
Dear Guest, Thanks for taking the time to review our property. We hope you will consider Kura Hulanda Village & Spa again for your next visit.

6/10 一般

真實旅客

伴侶同遊
不滿：設施服務和住宿狀況
de sfeer was goed de behuizing is in verval. tussendoor gingen dingen kapot die niet volledig konden worden gemaakt. De verlichting deed het maar half etc.
於 2020 年 2 月住了 6 晚
Diana 於 2020年3月23日的回應
Heel erg bedankt voor je feedback, we stellen het op prijs. Onze excuses voor het ongemak tijdens uw verblijf. We willen graag weten in welke kamer u verbleef om alles in die kamer te controleren. In afwachting van uw antwoord.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great central location! Large spacious rooms! Comfortable beds. The historical houses could use a overhaul! You see rotting wood, rusted away iron in many places. Very reasonable price!
於 2020 年 3 月住了 5 晚
Kura Hulanda Village & Spa 於 2020年3月19日的回應
Dear Guest, Thank you for sharing your feedback with us. Please rest assured we will addressed this with the team to ensure we improve on this. We hope you will consider Kura Hulanda Village & Spa again for your next visit.

6/10 一般

真實旅客

商務旅客
讚好：職員與服務和設施服務
The setting is just beautiful. You need to spent time to walk around in the gardens with art. It's just gorgeous. The room is specious but the bathroom needed attention. The shower was terrible: Not much water coming out and the hot and cold water was very difficult to control. The mirror above the sink was "vintage" look which made it hard to do my make up in the morning.
於 2020 年 3 月住了 3 晚
Kura Hulanda Village & Spa Management 於 2020年3月17日的回應
Dear Guest, Thanks for taking the time to review our property. Regarding your experience with our bathroom, please rest assured we will address this with the team to ensure we improve on this. We hope you will consider Kura Hulanda Village & Spa again for your next visit.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
El hotel es el mejor ubicado cuando no se viaja con niños. Lástima la cama que no es còmoda. Para una estadía larga, una cama tan blanda y con hueco en la mitad no está bien. Las piscinas se podrían tener en mejor estado. El lugar es muy lindo y se siente uno en medio de un lugar de otro tiempo.
於 2020 年 2 月住了 7 晚
Kura Hulanda Village & Spa 於 2020年2月28日的回應
Querido invitado, ¡Gracias por compartir sus comentarios sobre su estadía! Tenga la seguridad de que abordaremos esto con el equipo para asegurarnos de mejorar en estos asuntos. Una vez más, gracias por hospedarse en Kura Hulanda Village and Spa, ¡esperamos que nos tenga en cuenta para su próximo viaje!

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度和職員與服務
I like the historical background of the property. However the management probably needs to get new investors to raise the ambience of the property. There are clear signs of under-investment. I should add that in going around Curacao in a limited way on a 3 day visit I thought generally there seemed to be under-investment in property. It could be where I passed.
於 2020 年 2 月住了 2 晚
Kura Hulanda Village & Spa Management 於 2020年2月27日的回應
Dear Guest, We appreciate your valuable feedback as it helps us identify the areas we can improve. Thank you for staying at Kura Hulanda Village and Spa, we hope that you will consider us for your next trip!

8/10 不錯

Svein

不滿：整潔度
Opphold i historisk hotellkompleks.
Hotell med utmerket beliggenhet i forhold til sentrum, men i noe avstand fra strand. God mat på hotellet, men noe ventetid. Serviceinnstilt og positivt personell, men hvor det tydelig var mangelfulle retningslinjer for de ansatte og ikke minst at det var manglende tekniske løsninger for dem. Bygningsmassen var historisk spennende med store mangler, vedlikehold og skader og med et stort behov for oppgraderinger. Begrenset adgang til strand uten gjennom shuttlebuss til annet hotell i kjeden. Besøk på strand vil være kostbart.
於 2020 年 1 月住了 19 晚
Kura Hulanda Village & Spa 於 2020年2月27日的回應
Dear Svein, Thank you for sharing your feedback regarding your stay! We are looking forward to see you again.

2/10 很差

Joe (Nyc)

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Every thing that was in pics were not at hotel rooms smelled pool was filthy sheets were dirty I had to cancel the reservation and rebook at Renaissance hotel couldn’t get ahold of any body at Expedia worst advertising for a hotel ever
於 2020 年 2 月住了 7 晚
Kura Hulanda Village & Spa 於 2020年2月25日的回應
Dear Joe, First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. We are sorry that your experience at Kura Hulanda Village & Spa didn’t quite match your expectations.

8/10 不錯

Judith

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Old World island charm
This is a hidden gem...charming in an old world, bygone day way. Absolutely perfect for me - who deplores the hipster hype and vibe. Super private. I had the grotto pool to myself both days. Grounds are beautifully maintained with wonderful hidden enclaves. Great location near Floating Bridge. Breakfast was good, not great (but free). Staff was hit or miss...most not overly friendly, but competent. Reasonable drink prices and dinner specials. They advertise a free shuttle to sister hotel's private beach. But fail to mention it is 45 min away and shuttle runs once. You are stuck on the north end of the island (with nothing to do except tiny and rocky beach and very limited food choices) for 5 hrs. Room was large with private courtyard that could use a few potted plants, furnished with antiques and huge 4 poster bed. Some reviews have said it could use a refresh. I disagree. I loved the 19th century island village feel of the place. If quiet, private is what you like, this is perfect!!
於 2020 年 2 月住了 3 晚
Kura Hulanda Village & Spa 於 2020年2月25日的回應
Dear Judith, Thank you for sharing your positive feedback regarding your stay! We work hard to deliver an exceptional guest experience and are continually trying to improve. We will surely take each one of your feedback in to consideration.Thank you for staying at Kura Hulanda Village & Spa and we are looking forward to see you again.

8/10 不錯

Herr (Münster)

讚好：整潔度、職員與服務和設施服務
Zentral gelegen, super Personal, Zimmer mit vereinzelten optischen makeln, aber sehr sauber. Die kleinen Poolanlagen nicht benutzt, da stetiger Wind für Verunreinigungen sorgt und sich gelegentlich Geckos oder Leguane abkühlen. Strände der Insel locken dafür umso mehr.
於 2020 年 2 月住了 7 晚
Diana 於 2020年2月20日的回應
Vielen Dank für Ihr Feedback. Wir wissen das zu schätzen und freuen uns, Sie in Zukunft wieder begrüßen zu dürfen.

6/10 一般

MerTheBlur

伴侶同遊
讚好：職員與服務
不滿：設施服務
The location is great! The property itself is pretty cool, like a small village. But it needs some upgrades. The pool was extremely chlorinated, the showers were weak, among other issues that aren't worth going into. If somebody put some time and money into this spot, it would be ideal. The front desk person, Danielle, was very nice and accommodating even though we checked in early. Just a few upgrades and this plsce would be twice as much per night
於 2020 年 1 月住了 1 晚
Diana 於 2020年2月4日的回應
Dear sirs, Thank you very much for your feedback. We do appreciate it.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和設施服務
不滿：住宿狀況
The location of this hotel was ideal. Within walking distance to shopping, restaurants, landmarks, public transport etc. Property has potential to be a perfect getaway but building maintenance is a small issue
於 2020 年 1 月住了 4 晚
diana 於 2020年2月4日的回應
Dear sirs, Thank you very much for your feedback. We do appreciate it

10/10 優異

Fareed (Trinidad)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Peaceful, scenic and very calming. Highly recommended
於 2020 年 1 月住了 3 晚
Diana 於 2020年2月3日的回應
Thank you very much for your feedback. We do appreciate it and are looking forward to make a new reservation for you in the future. With kind regards,

8/10 不錯

Cassie (Trinidad )

家人同遊
讚好：整潔度和職員與服務
I enjoyed the rustic ambiance of the place. The hotel is within very close proximity to shopping area, food outlets and the famous bridge. The room was cleaned everyday and clean towels were given to us. I must compliment the staff on their friendliness except for one staff at the front desk. There were no concierge service so carrying our suitcase to and from our room were a bit difficult since we had a room located upstairs. The internet service was also another issue we had. The problem was resolved after 24 hours which was a bit lengthy. The water pressure in the bathroom was also low on one morning but that problem was resolved within a timely manner. The pool was a bit dirty hence i was reluctant to swim in it
於 2020 年 1 月住了 5 晚
Diana 於 2020年2月3日的回應
Thank you very much for your feedback. We do appreciate it.

2/10 很差

真實旅客

於 2020 年 1 月住了 2 晚
Diana 於 2020年2月3日的回應
Thank you for your feedback. We do appreciate it.

6/10 一般

真實旅客

讚好：職員與服務
不滿：住宿狀況
Pools were not maintained, very basic rooms for the price. AC was good, food was good and downtown location.
於 2020 年 1 月住了 7 晚
Diana 於 2020年1月21日的回應
Thank you very much for your feedback. We really do appreciate it. We are so sorry that the pool was not good maintained when you stayed with us. We apologize in this matter.

10/10 優異

真實旅客

讚好：整潔度、職員與服務和住宿狀況
於 2020 年 1 月住了 2 晚
Diana 於 2020年1月21日的回應
Thank you very much for your feedback. We really do appreciate it and we are looking forward to welcome you back in the future. With kind regards,

8/10 不錯

真實旅客

於 2020 年 1 月住了 4 晚
Diana 於 2020年1月21日的回應
Thank you very much for your feedback. We really do appreciate it and are looking forward to welcome you back in the future. with kind regards,

10/10 優異

真實旅客

家人同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
The property have allot of potential to be the best hotel in town. It needs repairs but it was clean The staff was amazing, very professional and friendly, like most of the people I met on the Island. .
於 2019 年 12 月住了 5 晚
Diana 於 2020年1月7日的回應
Dear Sirs, Thank you very much for your feedback. We really do appreciate it. It is nice to hear that you had an amazing stay with us. We are looking forward to make a new reservation for you in the future. With kind regards

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Exelent place for a weekend stay. Liked the view, breakfast and staff
於 2019 年 12 月住了 3 晚
Jeanette 於 2019年12月17日的回應
Dear Guest, Thank you for your valuable feedback and we look forward to service in the near future. Warm Rgds

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice property 👍 clean and safe atmosphere.clean rooms cold AC. No drinkable water in rooms.
於 2019 年 12 月住了 2 晚
Diana 於 2019年12月11日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

真實旅客

讚好：整潔度、職員與服務和設施服務
於 2019 年 11 月住了 2 晚
Diana 於 2019年12月11日的回應
Thanks for staying with us. We appreciate your feedback & are looking forward to make a new room reservation for you in the future!

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務和設施服務
Beautiful facilities, very charming. Noisy room AC, weak shower stream.
於 2019 年 11 月住了 3 晚
Diana 於 2019年12月12日的回應
Dear Guest, Thank you for your feedback. We really do appreciate it. Sorry for the inconvenience, can you please inform us the room number and also we want to know if you had notify this to the reception desk. Awaiting for your reply.

4/10 欠佳

de Bres

於 2019 年 11 月住了 1 晚

6/10 一般

真實旅客

讚好：職員與服務
不滿：住宿狀況
A return visit for us. Staff are very gracious and helpful and the hotel location is excellent. The room was kept clean but it seems the property is sliding downwards. We had a great deck but didn’t use because never cleaned of bird droppings on tables, etc. Also had an iguana who liked to hang out in the tree above the deck and have his bathroom breaks on our deck. We do not blame this on the hotel.
於 2019 年 10 月住了 10 晚
Diana muskus 於 2019年11月13日的回應
Dear sirs, Thank you very much for your feedback. We do appreciate it and working very hard to have our hotel the way it should be.

4/10 欠佳

真實旅客

不滿：職員與服務、設施服務和住宿狀況
於 2019 年 10 月住了 7 晚
Diana 於 2019年11月4日的回應
Thank you very much for your feedback. We do appreciate it and looking forward to make reservation for you in the future.

10/10 優異

Aloys

讚好：整潔度、職員與服務和住宿狀況
Een hotel bestaande uit tientallen huisjes.
Mijn vrouw en ik zijn eigenlijk buiten het seizoen op Curaçao geweest (10 dagen in oktober 2019) en daarom was het hotelcomplex nogal "onbewoond", maar misschien juist daardoor was de service exceptioneel goed. Zeer netjes: dagelijks nieuwe lakens enzovoort. Heel attent personeel, twee- of drietalig. Unieke, smaakvolle inrichting van de infrastructuur tussen de ongeveer 20 gasthuizen, telkens van slechts een verdieping. Veilig. Uitstekend, uitgebreid ontbijt. Warm aanbevolen, ook vanwege de ligging van het hotel.
於 2019 年 10 月住了 9 晚
Diana 於 2019年10月25日的回應
Dear Sirs, Thank you very much for your feedback. We really do appreciate it and looking forward to make reservation for you in the future. With kind regards,

10/10 優異

真實旅客

讚好：整潔度和職員與服務
Clean and friendly. Museum is worth a visit. Breakfast was very good.
於 2019 年 10 月住了 1 晚
S Raap 於 2019年10月24日的回應
Dear Guest, Thank you for choosing Kura Hulanda for your stay and for sharing your feedback regarding you stay. We were delighted to have you company and we look forward to welcoming you back in the near future. I hope we were able to fulfill all your requests and that you enjoyed your stay here. Kind Regards,

8/10 不錯

真實旅客

讚好：職員與服務、設施服務和住宿狀況
於 2019 年 10 月住了 4 晚
Diana 於 2019年10月25日的回應
Dear sirs, Thank you very much for your feedback. We really do appreciate it and are looking forward to make reservation for you in the future. With kind regards,

8/10 不錯

真實旅客

於 2019 年 10 月住了 2 晚
diana 於 2019年10月23日的回應
Dear Sirs, Thank you very much for your feedback. We really do appreciate it. We are looking forward to make reservation for you in the future. With kind regards,

8/10 不錯

真實旅客

伴侶同遊, 商務旅客
讚好：整潔度和職員與服務
Back in town and happy to see Kura Hulanda Village is still able to be as beautiful as always Hopefully new owners will keep the magic alive for the coming decades A truly special place
於 2019 年 10 月住了 1 晚
Diana 於 2019年10月21日的回應
Dear sirs, Thank you very much for your feedback. We really do appreciate it and looking forward to make reservation for you in the future. With kind regards,

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very hospitable and helpful staff. Though not modern the atmosphere is very pleasing makes one feel secure. The location of this hotel is ideal walking distance to the city centre.
於 2019 年 10 月住了 3 晚
S Raap 於 2019年10月15日的回應
Dear guest, Thank you for choosing Kura Hulanda for your stay and sharing your feedback regarding your stay. We were delighted to have your company and we hope that in near future you will choose our Hotel for your stay. Kindly,

10/10 優異

Dee ( )

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This property has so much history and such an amazing story behind it! It is set up as a small village with a square and two beautiful pools. Each room is a converted cunucu home. The staff is very friendly and helpful and the location perfect
於 2019 年 10 月住了 1 晚
Diana 於 2019年10月9日的回應
Thank you very much for your feedback. We really do appreciate it and looking forward to welcome you back in the future. With kind regards,

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 10 月住了 5 晚
Diana 於 2019年10月9日的回應
Thank you very much for your feedback. We really do appreciate it and looking forward to welcome you back in the future. With kind regards,

8/10 不錯

Camara (Trinidad and Tobago)

多人同遊
讚好：職員與服務
The location of the hotel is ideal for shopping and exploring the city. The hotel facility can be upgraded and better managed. Additionally, the breakfast was the same daily need variety and the taste can be better.
於 2019 年 9 月住了 4 晚
Diana 於 2019年9月30日的回應
Thank you for your feedback. We really do appreciate it and looking forward to your next reservation. With kind regards,

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 8 月住了 8 晚
Diana 於 2019年9月9日的回應
Thank you very much for your feedback and for staying with us. We really do appreciate it

10/10 優異

Joseph

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 3 晚
Diana 於 2019年9月3日的回應
Thanks for staying with us. We appreciate your feedback!

4/10 欠佳

Niek

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Slecht onderhouden Village
Al hoewel het van buiten er erg leuk uit zag, zijn de kamers van binnen verouderd en rond uit vies. Wij hadden de suite bestelt maar kregen een normale kamer. Na dit aangegeven te hebben bij de receptie (dat er een fout was gemaakt ontkende ze) de mogelijkheid gekregen voor een andere kamer. Deze kamer was wel wat we bestelt hadden maar bleek in de praktijk een stuk minder te zijn dan op de foto’s. 2 kakkerlakken gevonden en overal mieren in de kamer. Rare bruine vlekken in de douche en een vreemde / vieze geur in de kamer. Er is weinig verlichting, meubels zijn verouderd en eigenlijk wil je zo snel mogelijk uit deze kamer zijn. Als je dan naar buiten bent gevlucht en je goed om je heen kijkt zie je dat alles slecht onderhouden is. Aan de beeldentuin is al jaren niets gedaan, en het zwembad wil je echt niet gebruiken. De ontbijt kamer en het ontbijt zelf hebben wij zo veel mogelijk vermeden. Ook dit was echt ondermaats. De mensen die er werkte waren doorgaans wel aardig en behulpzaam. De Wifi was goed. Het is jammer dat dit hotel zo slecht verzorgt wordt en kan het daarom ter sterkste afraden.
於 2019 年 8 月住了 5 晚
Diana 於 2019年9月3日的回應
We do apologize for the inconvenience

6/10 一般

deborah (Bonaire)

伴侶同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
La estructura es muy bonita es una pena que necesita mucha manutencion ... No hay agua caliente en la ducha ,en elbano habia muchas hormigas y limpiaron la habitacion a las 4.30 de la tarde,me parece muy tarde
於 2019 年 8 月住了 2 晚

6/10 一般

真實旅客

伴侶同遊
讚好：整潔度和設施服務
不滿：職員與服務和住宿狀況
Het geheel was gedateerd en de kamer was erg saai en de badkamer oogde bejaard
於 2019 年 8 月住了 1 晚
Diana 於 2019年9月3日的回應
We apologize for the inconvenience

4/10 欠佳

真實旅客

不滿：整潔度和設施服務
於 2019 年 8 月住了 2 晚
diana 於 2019年9月3日的回應
Thanks for staying with us. We appreciate your feedback!

6/10 一般

真實旅客

於 2019 年 8 月住了 1 晚
diana 於 2019年9月3日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

Hernan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 7 晚
ygoilo 於 2019年6月26日的回應
Thanks for taking your time of giving us a rate! we would like to know a little bit more about your experience. Regards,

10/10 優異

boris

讚好：整潔度、職員與服務和客房舒適度
muy buena ubicacion
muy buena ubicación cerca de todo en la capital de la isla, para caminar a gusto
於 2019 年 5 月住了 3 晚
Ygoilo 於 2019年6月17日的回應
Muchas gracias por tomar el tiempo de dejarnos su comentario, esta acción ayuda a otros viajeros a conocer un poco más de nosotros. Saludos,

4/10 欠佳

真實旅客

讚好：整潔度、職員與服務和住宿狀況
不滿：設施服務
於 2019 年 5 月住了 6 晚
Management 於 2019年6月5日的回應
Dear Sir / Madam, Your feedback is valuable to us, hence we do not see any comments in this review in order to be able to take corrective actions. We look forward to receive this.

6/10 一般

真實旅客

伴侶同遊
讚好：設施服務和住宿狀況
不滿：職員與服務
Fascinating environs to be staying in World Heritage buildings. That said, the hotel could use a management team with a bit more vision and with better attention to customer service.
於 2019 年 5 月住了 4 晚
ygoilo 於 2019年6月4日的回應
Thank you for your stay with us and for sharing your experience with other travelers. Please rest assured we have addressed this with the team to ensure we improve on this.