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"The room was clean, the staff was friendly and the beds were firm, but comfortable. The hotel was conveniently located in close proximity to Nasushiobara Station, and the bus stops near the West Exit."

"I stayed only for one night but the hotel was excellent, staff were helpful, spacious Japanese style room. A bit of walk from the Kinugawa Onsen Station but it is a nice walk. I will stay again if I am in the area again."

"大きな通りに面しているせいか、たまに車の音が響きましたが、自分が出す音(TV等)の音は気にしなくて良いので気がらくでした。設備も清潔で冷蔵庫もツードアでペットボトルを凍らせることができました。"

"Spa and pools were premium. Staff is laways friendly and helpful. We stayed on the Ninth floor Club9 with an osen in the room. Most excellent!"

"This was a jumping off point for us as we visited Nikko National Forest. The property was clean and the staff very helpful. Would stay here again."

"Our family enjoyed staying in the quiet countryside. The reservation includes a breakfast and dinner buffer, which was delicious. They also have complimentary drinks and snacks from 3 to 6pm. The hot springs felt relaxing as well. The hotel is isolated, and the nearest convenient store is a 10 minute walk away, but the trees and mountains really make you feel immersed in nature. Great reset from the hustle and bustle of city life."

"We traveled from Narita Airport to the Nikko area and stayed there for one night. It was a great experience. The hotel has sophisticated facilities and service, including a great hot spring and an excellent breakfast. "

"Parking is good."

"Would definitely come back for the future and it is great for family stay."

"I had a really excellent and unforgettable stay in KAI. First you will have an interesting entry by taking a cable car from the entrance to the lobby, and then you will get a superb environment, the decoration looks fantastic, all the staffs are nice and helpful, the food tasted brilliant, everything is extraordinary good and almost perfect in this hotel."

"Good Onsen location"