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"The service here is so good and thoughtful, I cannot emphasize how impressed we were. The staff helped us store our baggage before check in and figure out how to get the baggage to the train station. We were provided a variety of complimentary gifts, and a map of the surrounding area. The room was spacious and clean, and the private baths were a wonderful experience. I’d definitely recommend this hotel to others traveling in this area."

"I can’t say enough good things about this place. It was relaxing and staff were friendly and welcoming. When I departed on April 9, I realized that I had forgotten my watch at the hotel. Upon calling the hotel, the front desk gentleman drove his motorbike to quickly return it to me at the station. I am beyond thankful for his hospitality and am very appreciative of his kind and quick response. He made our trip extra special."

"This is a beautiful property located just outside of the town of Yufuin. The service was great and the food was wonderful. We enjoyed soaking in the outdoor spa while viewing the scenery around us. The hotel shuttle from the train station was not very convenient with only one small bus per hour and reservations required in advance. We opted to take a taxi which was under US$10 and very easy. We stayed two nights and spent much of the middle day walking around the town. Highly recommend."

"The room was well cleaned, the beds very comfortable except for the extra beds on the floor. If you’re not used to sleep on a futon mattress on the floor, you will find it very hard. The staff was nice. They delivered dinner and breakfast in our room as they were doing renovations in the restaurant area. Dinner was nice, but for breakfast, we would have wished for a little more fruits, omelet and some kinds of croissant or patisserie. We were woken up at 6am by a loud music. We wondered if it was from the next door hotel room or if it was a kind of “hotel alarm” to wake up the staff. The walls are thin so you can hear easily what is going on outside. Thankfully, except for this music in the morning, the area was quiet at night so we slept well. "

"Excellent location, food for half board was outstanding, staff immediately responsive to any requests. Couldn't be more pleased with our stay."

"It's a beautiful resort and the offer of public and private onsen was excellent. It's great for value. We had two meals and we were too full to finish everything. The staff are friendly and helpful. "

"Helpful and friendly staff. Good bento box and breakfast. Very close to train station "

"Idyllic retreat minutes away from bustling Yufuin street"