"Property needs to hire quality chefs, to give their menu tastier dishes. The reservation desk ruined my wife’s birthday celebration by not decorating our room at the 2-3PM designated deco time. Need to add more fans around lobby area, too hot to enjoy during evening cocktails."

"Honestly the room were dusty under the beds were dusty Behind the TV were dusty"

"Awesome"

"The staff are very nice and helpful with all our needs! The area is clean and well maintained."

"GR Solaris is my home away from home in Cancun! Enrique in the premier check in lounge is always a pleasure! I extended my stay for two days and he made sure I didn’t have to switch rooms and continued on with my stay seamlessly! I truly appreciate that and everything that the staff at GR Solaris ..."

"Very nice bathrooms in the rooms. The hotel was up to date, clean and had great amenities."

"The property was beautiful. The area outside the property was dirty and full of trash. I wouldn’t recommend leaving the resort to do any shopping. The drive from the airport to the resort was so ugly. After you get to the resort, again beautiful."

"I like the water park, but the rooms need to be clean better…"

"Amazing pool and grotto."

"Pleasant stay I recommend the property I"