Downtown San Francisco Family Hotel

"Gtreat place to stay in San Francisco Union Square."

"Great hotel in the middle of the city. Wonderful stay and pleasant staff. "

"This was our first time staying at the Donatello and we were very impressed and the staff were all very friendly and helpful. The room was spacious and had everything we needed. The location was ideal with lots of restaurants nearby. We took advantage of the complimentary coffee, tea and hot chocolate on the top floor and used the games room several times during our stay. We would definitely stay again."

"Room was spacious and clean, new furniture! Very nice lobby. Parked at California parking which was right across the street. I would stay here again."

"Staff is the absolute best. Cool and unorthodox amenities."

"The Palace is a beautiful classic hotel. I booked to celebrate my husband & my 23rd anniversary. I was disappointed in our room at first— I had been under the impression that a junior suite would have more than one room. It was also not ready at 5:30 when we arrived. There was also only one robe & some of the furniture was really scratched. BUT we were given a $50.00 bar credit for the room being late and it turned out to be comfortable & quiet. We enjoyed a gorgeous Sunday brunch one day & Room...

"Parking is not available on property only valet for 85.00 no exceptions or parking for handicap or disabled individuals. You either pay 85.00 or you park 2 blocks away for 37.00 and need to pay every time you enter the parking garage "

"Customer service was top notch. Aspects of the hotel felt a little dated but super clean and overall well maintained."

"Clean friendly staff "

"nice location and rooms were very comfortable "