「The room we stayed in was an unusual floor plan. Everything was very sparse. Both bathroom doors had to be slammed to get them to remain closed. Had very few amenities for what was called “a five-star hotel”. Had to continually ask for towels, tissue, and toilet paper. Disappointing. However, the concierge staff was helpful in activity planning.」
「Hello from America! Absolutely beautiful property, well maintained & operated by kind people. Breakfast was so good! Everything was super clean. Thank you so much!」
「Alles top! Nur der Balkon von Zimmer 6 hat diesen Namen nicht verdient, es handelt sich nur um einen Juliet-Balkon, mit dem man nichts anfangen kann.」
「We had a pleasant stay at the hotel. The room was clean, and the staff were very friendly and helpful. The breakfast could be improved, as there is room for more variety and better options. The location is good for exploring Ponta Delgada city and its historical sites, with many attractions easily accessible. However, if you plan to explore other parts of the island, I highly recommend renting a small car,(free street parking after 8pm. The parking meter kick in 8am, so just get your parking...
「Hotel is conveniently located in downtown Ponta del Gada and we had a room with a view of the harbor, which was fun. The front desk staff were really helpful, setting us up with ebikes and parking. The breakfasts were excellent, especially the cooked to order omelettes. We had dinner at the restaurant one night and it was one of our best meals. Only complaint is that the bathroom was too dark - hard to get ready when you can hardly see yourself! But this was minor and we had a great stay.」